Nagios Support Forum

Posted: **Mon Jul 01, 2013 3:13 pm**

Guys,

I've found a problem on my instance that I tested the PHP upgrade on.

When trying to access the CCM, I get HTTP 500. Get the same for legacy ccm.

error_log shows:

Code: Select all

[Mon Jul 01 14:44:44 2013] [error] [client 10.20.44.18] PHP Warning:  require_on                    ce(/usr/share/pear/HTML/Template/IT.php): failed to open stream: No such file or                     directory in /usr/local/nagiosxi/html/includes/components/ccm/includes/session.                    inc.php on line 51, referer: https://vnagios.-------.com/nagiosxi/includes/                    components/ccm/xi-index.php
[Mon Jul 01 14:44:44 2013] [error] [client 10.20.44.18] PHP Fatal error:  requir                    e_once(): Failed opening required '/usr/share/pear/HTML/Template/IT.php' (includ                    e_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosxi/html/includes/                    components/ccm/includes/session.inc.php on line 51, referer: https://vnagios.--------.com/nagiosxi/includes/components/ccm/xi-index.php
[Mon Jul 01 14:44:48 2013] [error] [client 10.20.44.18] PHP Warning:  require_on                    ce(/usr/share/pear/HTML/Template/IT.php): failed to open stream: No such file or                     directory in /usr/local/nagiosxi/html/includes/components/ccm/includes/session.                    inc.php on line 51, referer: https://vnagios.--------.com/nagiosxi/includes/                    components/ccm/xi-index.php
[Mon Jul 01 14:44:48 2013] [error] [client 10.20.44.18] PHP Fatal error:  requir                    e_once(): Failed opening required '/usr/share/pear/HTML/Template/IT.php' (includ                    e_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosxi/html/includes/                    components/ccm/includes/session.inc.php on line 51, referer: https://vnagios.--------.com/nagiosxi/includes/components/ccm/xi-index.php
[Mon Jul 01 14:44:49 2013] [error] [client 10.20.44.18] PHP Warning:  require_on                    ce(/usr/share/pear/HTML/Template/IT.php): failed to open stream: No such file or                     directory in /usr/local/nagiosxi/html/includes/components/ccm/includes/session.                    inc.php on line 51, referer: https://vnagios.ads.volusion.com/nagiosxi/includes/                    components/ccm/xi-index.php
[Mon Jul 01 14:44:49 2013] [error] [client 10.20.44.18] PHP Fatal error:  requir                    e_once(): Failed opening required '/usr/share/pear/HTML/Template/IT.php' (includ                    e_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosxi/html/includes/                    components/ccm/includes/session.inc.php on line 51, referer: https://vnagios.-----.com/nagiosxi/includes/components/ccm/xi-index.php
[Mon Jul 01 14:44:52 2013] [error] [client 10.20.44.18] PHP Warning:  require_on                    ce(/usr/share/pear/HTML/Template/IT.php): failed to open stream: No such file or                     directory in /usr/local/nagiosxi/html/includes/components/ccm/includes/session.                    inc.php on line 51, referer: https://vnagios.---------.com/nagiosxi/includes/                    components/ccm/xi-index.php
[Mon Jul 01 14:44:52 2013] [error] [client 10.20.44.18] PHP Fatal error:  requir                    e_once(): Failed opening required '/usr/share/pear/HTML/Template/IT.php' (includ                    e_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosxi/html/includes/                    components/ccm/includes/session.inc.php on line 51, referer: https://vnagios.-------.com/nagiosxi/includes/components/ccm/xi-index.php
[Mon Jul 01 14:44:54 2013] [error] [client 10.20.44.18] PHP Warning:  require_on                    ce(/usr/share/pear/HTML/Template/IT.php): failed to open stream: No such file or                     directory in /usr/local/nagiosxi/html/includes/components/ccm/includes/session.                    inc.php on line 51, referer: https://vnagios.--------.com/nagiosxi/includes/                    components/ccm/xi-index.php
[Mon Jul 01 14:44:54 2013] [error] [client 10.20.44.18] PHP Fatal error:  requir                    e_once(): Failed opening required '/usr/share/pear/HTML/Template/IT.php' (includ                    e_path='.:/usr/share/pear:/usr/share/php') in /usr/local/nagiosxi/html/includes/                    components/ccm/includes/session.inc.php on line 51, referer: https://vnagios.-------.com/nagiosxi/includes/components/ccm/xi-index.php

I've verified that the '/usr/share/pear/HTML/' does not exist. I'm assuming that php-pear didn't get fully built from the repo of 5.4.16 I found?

Any way to correct this?

Posted: **Mon Jul 01, 2013 3:21 pm**

Specifically I think you need the php-pear-HTML-Template-IT package. Building and installing should resolve any issues.

Posted: **Mon Jul 01, 2013 3:44 pm**

ok, that doesn't look tied to the PHP release, so I'm installing from standard repos:

php-pear-HTML-Template-IT.noarch 1.3.0-2.el5

Posted: **Mon Jul 01, 2013 3:48 pm**

Actually, it's a pear command that this required:

pear install HTML_Template_IT

This install solved the problem. CCM/lCCM now available.

Posted: **Mon Jul 01, 2013 4:10 pm**

Great, locking thread.

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