Nagios Support Forum

This morning, we got several service check timeouts for several network devices. Seems the check_smp, with command $USER1$/check_snmp -H $HOSTADDRESS$ $ARG1$ and $ARG1$ = -o sysUpTime.0 -C nagios -P 2c stopped working.

When trying from command line the check command does'nt work either.
When trying to access the network devices with a mib browser, I can clearly see the uptime oid.

Anyone got an idea what might be going on?

Also it seems the CCM page sometimes won't load. There is only a white screen. The only thing that helps is a service httpd restart, but after some time it's broken again..

I just did some testing and I think these two problems are related. When I do a httpd restart, then test the uptime for a network device, the CCM stops working..

Ok, I think I must have messed up my mib files or snmptt or something, although the only thing I did was adding two mib files that don't have anything to do with these network devices..

it seems when I replace sysUpTime.0 with the actual oid of sysUpTime.0, it works...

COMMAND: /usr/local/nagios/libexec/check_snmp -H 10.54.20.33 -o .1.3.6.1.2.1.1.3.0 -C nagios -P 2c
OUTPUT: SNMP OK - Timeticks: (95801993) 11 days, 2:06:59.93 |

So how should I proceed in restoring this situation, so sysUpTime.0 works again?

You may have two mibs that both have sysUpTime.0 defined.

WillemDH wrote:So how should I proceed in restoring this situation, so sysUpTime.0 works again?

The only option would be to remove the offending mib or just use the oids.

Ok, I deleted the two mib files I added, restarted the snmptt, snmpd and snmptrapd services and everything seems to work again. Does this mean I have to check every mib I add to see if there are some duplicate oids? Isn't there some uptime oid in a lot of mibs?

The problem mib is CISCO-CCM-MIB.my, that contains oid's for our Cisco Callmanager. In fact when I retried adding it, and executing an addmib, I get a lot of errors like these:

Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneName ::= { ccmPhoneEntry 20 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneProtocol ::= { ccmPhoneEntry 19 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneProductTypeIndex ::= { ccmPhoneEntry 18 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneTimeLastStatusUpdt ::= { ccmPhoneEntry 17 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneStatusReason ::= { ccmPhoneEntry 16 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneInetAddress ::= { ccmPhoneEntry 15 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneInetAddressType ::= { ccmPhoneEntry 14 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneDevicePoolIndex ::= { ccmPhoneEntry 13 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneTimeLastError ::= { ccmPhoneEntry 12 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneLastError ::= { ccmPhoneEntry 11 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneLoadID ::= { ccmPhoneEntry 10 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneE911Location ::= { ccmPhoneEntry 9 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneTimeLastRegistered ::= { ccmPhoneEntry 8 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneStatus ::= { ccmPhoneEntry 7 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneIpAddress ::= { ccmPhoneEntry 6 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneUserName ::= { ccmPhoneEntry 5 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneDescription ::= { ccmPhoneEntry 4 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneType ::= { ccmPhoneEntry 3 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhonePhysicalAddress ::= { ccmPhoneEntry 2 }
Cannot adopt OID in CISCO-CCM-MIB: ccmPhoneIndex ::= { ccmPhoneEntry 1 }
Unknown object identifier: CISCO-CCM-MIB::ccmGatewayFailedReason

Anyone already got something like this? In fact I am doing an snmp get on .1.3.6.1.4.1.9.9.156.1.5.5.0 to get the number of registered phones. I get the value, but another problem I have is that the performance graph doesn't show any information. I added a ping image to show what I can see in the graph. As the returned value of .1.3.6.1.4.1.9.9.156.1.5.5.0 is 148 at the moment, I was hoping to see a graph of how many registered telephones we have over time. Any tips to get this graph working?

What is the full command and service check you are using for the number of registered phones? The check may not be returning performance data . . .

The full command would be this:

$USER1$/check_snmp -H $HOSTADDRESS$ $ARG1$
$ARG1$ = -o ".1.3.6.1.4.1.9.9.156.1.5.5.0" -C nagios -P 2c

I already tried without ", but still the same problem

The command looks fine, could you post the output as returned from the command above. I want to be sure that check_snmp is returning perfdata for you, not just a return value.

Run the following command and show us the output:

Hello, this is the output:

/usr/local/nagios/libexec/check_snmp -H server_hostname -o ".1.3.6.1.4.1.9.9.156.1.5.5.0" -C nagios -P 2c
SNMP OK - 146 | iso.3.6.1.4.1.9.9.156.1.5.5.0=146c