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Escalations bug

Posted: Mon Jul 08, 2013 2:25 pm
by nunezric
I found this bug in our upgraded Nagios XI 2012R2.2:

1) When you go to “Configure | Core Config Manager | Host Escalations”, click in “Add New”, you will always lose the Host group and Contact group you add once you save the new host escalation. I have to open it again and re-add those host groups and contact groups and save them for second time.
2) When you go to “Configure | Core Config Manager | Service Escalations”, click in “Add New”, you will always lose the Host group and Contact group you add once you save the new service escalation. I have to open it again and re-add those host groups and contact groups and save them for second time.


Answers to your requests:

Linux Distribution and version?

[root@mtlems02 ~]# rpm -qi redhat-release
Name : redhat-release Relocations: (not relocatable)
Version : 5Server Vendor: Red Hat, Inc.
Release : 5.8.0.3 Build Date: Tue 24 Jan 2012 04:20:07 AM EST
Install Date: Thu 26 Jul 2012 09:36:37 PM EDT Build Host: x86-008.build.bos.redhat.com
Group : System Environment/Base Source RPM: redhat-release-5Server-5.8.0.3.src.rpm
Size : 147548 License: GPL
Signature : DSA/SHA1, Wed 25 Jan 2012 01:06:09 PM EST, Key ID 5326810137017186
Packager : Red Hat, Inc. <http://bugzilla.redhat.com/bugzilla>
Summary : Red Hat Enterprise Linux release file
Description :
Red Hat Enterprise Linux release files
[root@mtlems02 ~]#

32 or 64bit?

[root@mtlems02 ~]# uname -a
Linux mtlems02.pmc-sierra.bc.ca 2.6.18-308.11.1.el5 #1 SMP Fri Jun 15 15:41:53 EDT 2012 x86_64 x86_64 x86_64 GNU/Linux
[root@mtlems02 ~]#


VMware Image or Manual Install of XI?

Manual


Are there specials configurations on your system, ie; is Gnome installed? Are you using a proxy?

No


Are you using SSL?

No.

Re: Escalations bug

Posted: Mon Jul 08, 2013 3:15 pm
by lmiltchev
I was able to recreate the issue, and filed an internal bug report. We will let you know when it is fixed. Thanks for reporting this!

Re: Escalations bug

Posted: Mon Jul 08, 2013 3:39 pm
by scottwilkerson
Here is the fix.

Unzip the following attachment and place in /usr/local/nagiosxi/html/includes/components/ccm/includes/objects.inc.php

Re: Escalations bug

Posted: Tue Jul 09, 2013 9:22 am
by nunezric
The problem was fixed. Thank you very much.

May I assume that this bug fix will be included in the next Nagios version?


Yours,

Ricardo

Re: Escalations bug

Posted: Tue Jul 09, 2013 10:11 am
by abrist
nunezric wrote:May I assume that this bug fix will be included in the next Nagios version?
Yep. It is now in trunk and will be included in the next release.

Re: Escalations bug

Posted: Wed Jul 10, 2013 11:40 am
by nunezric
You can close this ticket. Thank you very much.

Re: Escalations bug

Posted: Wed Jul 10, 2013 12:10 pm
by abrist
No problem. Enjoy the week.