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Empty Graphs
Posted: Mon Nov 08, 2010 4:11 am
by micatwix
3-4 hours ago we stated getting an empty graphs (all of them).
No changes were made to the system.
Please advise how can we fix this issue.
(See attached screen shot)
Re: Empty Graphs
Posted: Mon Nov 08, 2010 12:19 pm
by admin
Can you provide us with the version of Nagios XI you are running? Older version of XI shipped with an older version of Nagios Core that had this problem pop up. An upgrade to the latest version of XI might resolve this issue.
Re: Empty Graphs
Posted: Mon Nov 08, 2010 3:14 pm
by micatwix
I cannot upgrade.
See case :
http://support.nagios.com/forum/viewtop ... f=16&t=889
Can you be more specific ?
Re: Empty Graphs
Posted: Mon Nov 08, 2010 5:39 pm
by mguthrie
I read through the above thread with your upgrade issues. Just for our notes, are you on a manual install, and if so which distro, and is it 32 or 64bit?
Re: Empty Graphs
Posted: Tue Nov 09, 2010 3:06 am
by micatwix
I am not on manual install.
We installed the vendor VMWare image (32 bit).
The only thing was changed is MySQL package due to performance issues (which was rolled-back after starting having trouble with an upgrade)
Re: Empty Graphs
Posted: Wed Nov 10, 2010 3:23 pm
by mguthrie
Have you attempted the upgrade scripts since rolling back to the original MySql installation? If so, our best recommendation would still be to run the upgrade. If that's not a possibility for some reason let us know and we'll get you more information on what exactly fixed this.