Nagios user requests
Posted: Thu Jul 25, 2013 8:04 pm
Hi guys,
It's been about 6 months since my last post here and that seems to be the recurring mean time between "why doesn't it do x" questions start piling up on my desk. Here are the current hot topic grievances in no specific order:
CCM is very popular now that there are administrators regularly using it.
1. You can't re-order templates in CCM and for me personally trying to explain the fact that the template order matters when you can't modify it is challenging.
2. CCM is not integrated into the nagios XI login and constant password resets make me cry.
3. There's no way for an administrator to do a bulk load of data from a config file into CCM without giving them command line access to the server. It would be very nice if they could.
4. On rare occasions CCM will leave a config file on the file system despite it being removed from CCM... it would be nice to have an "integrity check" feature where it could clean those up without my direct intervention... or be more robust about ensuring that the file is definitely gone.
Nagios XI
1. When looking at a host or service having half of the actions/commands on the Overview tab and the other half on the advanced tab is profoundly confusing to a large number of users. Especially when you Acknowledge a problem on the overview tab, the remove acknowledgement button is on the advanced tab.
1a. While on that particular tangent, because the comments section is labelled "Acknowledgements and comments" a lot of users believe they can remove an acknowledgement by removing the comment.
2. The operations center page is increasingly integral as it now looms on large monitors over every operational teams work area so I've had a number of requests for: Rolling up network or service outages so that only the "top most" alert is visible, Optionally display or not display scheduled and acknowledge problems with a symbol clearly denoting them as such.
New feature requests
1. Better handling of stateless alarms - for certain types of events like SNMP traps, log messages, application messages, etc you often care about more than just the last received message... so a lot of users would like to be able to see an "at a glance" last 5/10 messages without having to go and build a report so they can have the full picture. This frankly feels like an idea that's good in theory but there would be diverging opinions about how it should be implemented but it gets requested enough that it deserves a mention.
Old requests that have not relented.
1. NagVis is now over two years out of date...
2. Better dashboard customisation see point 2. here: http://support.nagios.com/forum/viewtop ... =20&t=9345
I think that's about all for now.
It's been about 6 months since my last post here and that seems to be the recurring mean time between "why doesn't it do x" questions start piling up on my desk. Here are the current hot topic grievances in no specific order:
CCM is very popular now that there are administrators regularly using it.
1. You can't re-order templates in CCM and for me personally trying to explain the fact that the template order matters when you can't modify it is challenging.
2. CCM is not integrated into the nagios XI login and constant password resets make me cry.
3. There's no way for an administrator to do a bulk load of data from a config file into CCM without giving them command line access to the server. It would be very nice if they could.
4. On rare occasions CCM will leave a config file on the file system despite it being removed from CCM... it would be nice to have an "integrity check" feature where it could clean those up without my direct intervention... or be more robust about ensuring that the file is definitely gone.
Nagios XI
1. When looking at a host or service having half of the actions/commands on the Overview tab and the other half on the advanced tab is profoundly confusing to a large number of users. Especially when you Acknowledge a problem on the overview tab, the remove acknowledgement button is on the advanced tab.
1a. While on that particular tangent, because the comments section is labelled "Acknowledgements and comments" a lot of users believe they can remove an acknowledgement by removing the comment.
2. The operations center page is increasingly integral as it now looms on large monitors over every operational teams work area so I've had a number of requests for: Rolling up network or service outages so that only the "top most" alert is visible, Optionally display or not display scheduled and acknowledge problems with a symbol clearly denoting them as such.
New feature requests
1. Better handling of stateless alarms - for certain types of events like SNMP traps, log messages, application messages, etc you often care about more than just the last received message... so a lot of users would like to be able to see an "at a glance" last 5/10 messages without having to go and build a report so they can have the full picture. This frankly feels like an idea that's good in theory but there would be diverging opinions about how it should be implemented but it gets requested enough that it deserves a mention.
Old requests that have not relented.
1. NagVis is now over two years out of date...
2. Better dashboard customisation see point 2. here: http://support.nagios.com/forum/viewtop ... =20&t=9345
I think that's about all for now.