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Getting 2 Notifications in every Service Problem!

Posted: Tue Jul 30, 2013 10:25 am
by pisi
Hi,

I'm getting first this notification:

PROBLEM Service Alert - Switch/FastEthernet0/24 Bandwidth is WARNING

Code: Select all

***** Nagios XI Alert *****

Nagios has detected a problem with this service.

Notification Type: PROBLEM

Service: FastEthernet0/24 Bandwidth
Host: Switch
Address: X.X.X.X
State: CRITICAL
Info:
CRITICAL - Current BW in: 58.71Mbps Out: 27.10Mbps
and then this one;

PROBLEM Host Alert - Switch is UP

Code: Select all

***** Nagios XI Alert *****

Nagios has detected a problem with this host.

Notification Type: PROBLEM
Host: Switch
State: UP
Address: X.X.X.X
Info: OK - X.X.X.X: rta 0.562ms, lost 0%
I already know switch status is OK. Service notification is enough for me. How can i disable the second notification?

Thanks...

Re: Getting 2 Notifications in every Service Problem!

Posted: Tue Jul 30, 2013 12:16 pm
by abrist
What service notification commands do you have set for the contact in question? You may have more than one command, and one of them might be a host notification command. If so, remove the host notification command from the "manage service notification commands" interface. Go to --> XI --> CCM --> Contacts --> choose the contact in question --> Go to the alerts tab --> click the button "Manage service notification commands". Remove any host notification commands from the right hand list, as only your service notification command should be listed there.

Re: Getting 2 Notifications in every Service Problem!

Posted: Wed Jul 31, 2013 5:40 am
by pisi
Thanks, it's worked :)
And there has been same problem on "Manage host notification commands" list, I edited it too.