Nagios Support Forum

Hello,

Previously I opened a ticket in regards to this dashboard issue, I though I had it working but unfortunately I'm still not seeing the dashboard I created with the read-only account I created.

Below is the solution I'm following provided by Scott wilkerson. However when I try to access the custom dashboards, it shows me the default dashboard (Getting Started Guide) not the dashboards I created.

2. Would be to create a read-only user account, then you can get the ticket from the Backend API URL and you can tack those on to most URL's in XI to auto-login
for example:
/nagiosxi/includes/components/xicore/status.php?show=services&hoststatustypes=2&servicestatustypes=28&serviceattr=10&username=nagiosadmin&ticket=q6jjimi4

On a side note, is there a way to open a locked ticket so that I don't open another one?

Thanks.

tgfde wrote:On a side note, is there a way to open a locked ticket so that I don't open another one?

If you still have an email from the ticket email exchange, reply to that to reopen the ticket.

tgfde wrote:/nagiosxi/includes/components/xicore/status.php?show=services&hoststatustypes=2&servicestatustypes=28&serviceattr=10&username=nagiosadmin&ticket=q6jjimi4

This url would log you in as the user "nagiosadmin", who by definition cannot be a "read only" user.

Sorry I didn't realize that I put the admin account in the URl....here's what I have for the read-only account.

/nagiosxi/dashboards/&username=readaccess&ticket=akefqfk7r37keaoaoivgmeca944cibprt68nkrsdu3vabnh07ffqsq53r8cdh66e

Thanks.

You need to get the full url for the dashboard:
1. Right click the specific dashboard link and copy the link location.
2. Append the link with an "&" and then your ticket information.

For example (bold is dashboard id and underline is ticket information):

https://<server ip>/nagiosxi/dashboards/dashboard.php?id=xxxxxxxx&username=nagiosadmin&ticket=xxxxxxxx

Below is the link I'm hitting:

https://<nagiosserver>/nagiosxi/dashboards/dashboard.php?id=kcu4ffs0&username=readaccess&ticket=akefqfk7r37keaoaoivgmeca944cibprt68nkrsdu3vabnh07ffqsq53r8cdh66e

Result below:

Bad Dashboard

Unfortunately for you, that dashboard is not valid... Too bad. Dashboard ID: kcu4ffs0

Thanks.

When logged in as the readaccess user, can you browse to that dashboard? Remember to change <nagiosserver> and https to http if you do not use ssl.

Yes, I can browse to the dashboards when logged on as the readaccess user.

Thanks.

Once question, has this readonly user actually logged in and accepted the TOS yet, or have you just masqueraded as them?

Yes, this user has logged into our instance of nagiosxi.

Thanks.

One more thing... The nagiosadmin's ID and the read-only user's ID would be different. Are you logged in as "nagiosadmin" while testing the: "https://<nagiosserver>/nagiosxi/dashboards/dashboard.php?id=kcu4ffs0&username=readaccess&ticket=akefqfk7r37keaoaoivgmeca944cibprt68nkrsdu3vabnh07ffqsq53r8cdh66e" URL? You will have to log out, and then try it.