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Not able to login to XI
Posted: Mon Aug 12, 2013 7:39 am
by lafargeuser
not able to login to XI
DB Connect Error [nagiosxi]: Database connection failed
Re: Not able to login to XI
Posted: Mon Aug 12, 2013 9:41 am
by abrist
Re: Not able to login to XI
Posted: Tue Aug 13, 2013 3:44 am
by lafargeuser
Still the problem remains the same.
However, I am able to login in core but when I tried to login in nagiosxi it throws me above error.
Re: Not able to login to XI
Posted: Tue Aug 13, 2013 10:30 am
by slansing
What version of Nagios XI are you running? Do you have an offloaded database? Are postgresql and mysql running?:
Code: Select all
service mysqld status
service postgresql status
Re: Not able to login to XI
Posted: Tue Aug 13, 2013 10:30 am
by abrist
Is mysqld and postgres running?
Code: Select all
service mysqld status
service postgresql status
Re: Not able to login to XI
Posted: Wed Aug 14, 2013 9:37 am
by lafargeuser
Yes. both services are running & its production issue.
Pls. help.
Re: Not able to login to XI
Posted: Wed Aug 14, 2013 10:25 am
by abrist
lafargeuser wrote:Yes. both services are running & its production issue.
Please send an email to
[email protected] to open a support ticket. As this is a production issue, we may want to move towards a remote session. Thanks.
Re: Not able to login to XI
Posted: Wed Aug 14, 2013 5:00 pm
by jvmagic
I was also receiving this login msg. My vm did not have enough disk space. So I just added disk space and voila!
Re: Not able to login to XI
Posted: Thu Aug 15, 2013 9:20 am
by slansing
Good tip JV, we will see how things look after a ticket is entered, or progress is made on another front.
Re: Not able to login to XI
Posted: Wed Jan 06, 2016 10:32 am
by pazapha
Hi,
I reopen this post since I have a similar issue.
I cant go further than the page (see attached file)
I tryed each test listed here (restart services etc..) nothing, and it's the second time I have this error, the first one I reboot the server but I cannot do that every time because it's a production server.
I am not administrator of the VM so I cannot add disk space, I can ask for it but I would like to be sure it will fixe this issue.
I send a email to open a ticket this morning with our email address for support, no answer yet !
Thank you for your help,