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Clean install of XI 2012r2.2 on CentOS 6.4 32bit fails
Posted: Mon Aug 12, 2013 10:13 am
by kinnema
Hi,
I'm trying to do a clean install of XI 2012r2.2 on a CentOS 6.4 32bit machine, but failing on the C-cronjobs script with the following message:
Permission denied
You (apache) are not allowed to access to (crontab) because of pam configuration
Any idea, what I need to change in regard to apache, cron, or pam to fix this?
Thanks,
Tony
Re: Clean install of XI 2012r2.2 on CentOS 6.4 32bit fails
Posted: Mon Aug 12, 2013 10:19 am
by abrist
First, lets make sure a date problem did not cause the account to expire:
Does: /etc/cron.allow exist ?
Re: Clean install of XI 2012r2.2 on CentOS 6.4 32bit fails
Posted: Mon Aug 12, 2013 10:47 am
by kinnema
These look good I believe:
chage -l apache
Last password change : Jul 31, 2013
Password expires : never
Password inactive : never
Account expires : never
Minimum number of days between password change : 0
Maximum number of days between password change : 99999
Number of days of warning before password expires : 7
cat /etc/cron.allow
cat: /etc/cron.allow: No such file or directory
Re: Clean install of XI 2012r2.2 on CentOS 6.4 32bit fails
Posted: Mon Aug 12, 2013 10:59 am
by abrist
Has apache been restarted since the password change 12 days ago?
Re: Clean install of XI 2012r2.2 on CentOS 6.4 32bit fails
Posted: Mon Aug 12, 2013 11:03 am
by kinnema
Yes, it has. I restarted it again and attempted the install with the same results.
Re: Clean install of XI 2012r2.2 on CentOS 6.4 32bit fails
Posted: Mon Aug 12, 2013 11:17 am
by abrist
Was the CentOS install a minimal one?
Could you post your install.log file from the Nagios XI install in code wraps?
Re: Clean install of XI 2012r2.2 on CentOS 6.4 32bit fails
Posted: Mon Aug 12, 2013 11:26 am
by kinnema
I can't post the whole log, because it's too many characters. Here's the entry from the latest attempt:
Code: Select all
Nagios XI Installation Log
==========================
DATE: Mon Aug 12 09:02:12 EDT 2013
DISTRO INFO:
CentOS
6.4
i686
THIS IS AN UPGRADE!
OLD VERSION:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
INSTALLING:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
Yum already configured - exiting.
Prereqs already installed - skipping...
Note: If you want to update the RPMs installed on this system, run 'yum update'
Users/groups already configured - skipping.
Database servers already initialized - skipping.
/etc/services already updated - skipping.
sudoers already configured - skipping.
Firewall rules already configured - skipping.
Step completed OK
SELinux already configured - skipping.
Database backups already configured - skipping.
PHP limits already configured - skipping.
Sourceguardian already configured - skipping.
MRTG already configured - skipping.
Step completed OK
PHP timezone already configured - skipping.
Subcomponents already configured - skipping.
Nagios XI base files already installed - skipping.
Permission denied
You (apache) are not allowed to access to (crontab) because of pam configuration.
Nagios XI Installation Log
==========================
DATE: Mon Aug 12 10:49:29 EDT 2013
DISTRO INFO:
CentOS
6.4
i686
THIS IS AN UPGRADE!
OLD VERSION:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
INSTALLING:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
Yum already configured - exiting.
Prereqs already installed - skipping...
Note: If you want to update the RPMs installed on this system, run 'yum update'
Users/groups already configured - skipping.
Database servers already initialized - skipping.
/etc/services already updated - skipping.
sudoers already configured - skipping.
Firewall rules already configured - skipping.
Step completed OK
SELinux already configured - skipping.
Database backups already configured - skipping.
PHP limits already configured - skipping.
Sourceguardian already configured - skipping.
MRTG already configured - skipping.
Step completed OK
PHP timezone already configured - skipping.
Subcomponents already configured - skipping.
Nagios XI base files already installed - skipping.
Permission denied
You (apache) are not allowed to access to (crontab) because of pam configuration.
Nagios XI Installation Log
==========================
DATE: Mon Aug 12 11:00:13 EDT 2013
DISTRO INFO:
CentOS
6.4
i686
THIS IS AN UPGRADE!
OLD VERSION:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
INSTALLING:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
Yum already configured - exiting.
Prereqs already installed - skipping...
Note: If you want to update the RPMs installed on this system, run 'yum update'
Users/groups already configured - skipping.
Database servers already initialized - skipping.
/etc/services already updated - skipping.
sudoers already configured - skipping.
Firewall rules already configured - skipping.
Step completed OK
SELinux already configured - skipping.
Database backups already configured - skipping.
PHP limits already configured - skipping.
Sourceguardian already configured - skipping.
MRTG already configured - skipping.
Step completed OK
PHP timezone already configured - skipping.
Subcomponents already configured - skipping.
Nagios XI base files already installed - skipping.
Permission denied
You (apache) are not allowed to access to (crontab) because of pam configuration.
Nagios XI Installation Log
==========================
DATE: Mon Aug 12 11:07:21 EDT 2013
DISTRO INFO:
CentOS
6.4
i686
THIS IS AN UPGRADE!
OLD VERSION:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
INSTALLING:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
Yum already configured - exiting.
Prereqs already installed - skipping...
Note: If you want to update the RPMs installed on this system, run 'yum update'
Users/groups already configured - skipping.
Database servers already initialized - skipping.
/etc/services already updated - skipping.
sudoers already configured - skipping.
Firewall rules already configured - skipping.
Step completed OK
SELinux already configured - skipping.
Database backups already configured - skipping.
PHP limits already configured - skipping.
Sourceguardian already configured - skipping.
MRTG already configured - skipping.
Step completed OK
PHP timezone already configured - skipping.
Subcomponents already configured - skipping.
Nagios XI base files already installed - skipping.
Permission denied
You (apache) are not allowed to access to (crontab) because of pam configuration.
Nagios XI Installation Log
==========================
DATE: Mon Aug 12 11:10:44 EDT 2013
DISTRO INFO:
CentOS
6.4
i686
THIS IS AN UPGRADE!
OLD VERSION:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
INSTALLING:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
Yum already configured - exiting.
Prereqs already installed - skipping...
Note: If you want to update the RPMs installed on this system, run 'yum update'
Users/groups already configured - skipping.
Database servers already initialized - skipping.
/etc/services already updated - skipping.
sudoers already configured - skipping.
Firewall rules already configured - skipping.
Step completed OK
SELinux already configured - skipping.
Database backups already configured - skipping.
PHP limits already configured - skipping.
Sourceguardian already configured - skipping.
MRTG already configured - skipping.
Step completed OK
PHP timezone already configured - skipping.
Subcomponents already configured - skipping.
Nagios XI base files already installed - skipping.
Permission denied
You (apache) are not allowed to access to (crontab) because of pam configuration.
Nagios XI Installation Log
==========================
DATE: Mon Aug 12 12:02:30 EDT 2013
DISTRO INFO:
CentOS
6.4
i686
THIS IS AN UPGRADE!
OLD VERSION:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
INSTALLING:
full=2012R2.2
major=2012
minor=R2.2
releasedate=2013-06-05
release=311
Yum already configured - exiting.
Prereqs already installed - skipping...
Note: If you want to update the RPMs installed on this system, run 'yum update'
Users/groups already configured - skipping.
Database servers already initialized - skipping.
/etc/services already updated - skipping.
sudoers already configured - skipping.
Firewall rules already configured - skipping.
Step completed OK
SELinux already configured - skipping.
Database backups already configured - skipping.
PHP limits already configured - skipping.
Sourceguardian already configured - skipping.
MRTG already configured - skipping.
Step completed OK
PHP timezone already configured - skipping.
Subcomponents already configured - skipping.
Nagios XI base files already installed - skipping.
Permission denied
You (apache) are not allowed to access to (crontab) because of pam configuration.
Re: Clean install of XI 2012r2.2 on CentOS 6.4 32bit fails
Posted: Mon Aug 12, 2013 11:31 am
by sreinhardt
Are you installing as root? This seems very strange to have it tell you that you are the apache user and are attempting to change cron settings.
Re: Clean install of XI 2012r2.2 on CentOS 6.4 32bit fails
Posted: Mon Aug 12, 2013 11:38 am
by kinnema
Yes, I am installing as root. It seems to be getting hung up on this line in C-cronjobs:
crontab -u apache nagiosxi/crontab.apache
Re: Clean install of XI 2012r2.2 on CentOS 6.4 32bit fails
Posted: Mon Aug 12, 2013 11:52 am
by abrist
Does the apache user have an /etc/shadow entry?