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Acknolwedgement Notification Configuration?

Posted: Tue Aug 13, 2013 7:26 am
by matt.uebel
How do I configure a host or service to notify on Acknowledgement? It doesn't seem to be an option in host_notification_options directive for either host, service, or contact.

Re: Acknolwedgement Notification Configuration?

Posted: Tue Aug 13, 2013 9:36 am
by slansing
I believe you should be getting one acknowledgement email, and then notifications will be suppressed while that object is acknowledged. Is this not the case for you? There is no current configuration option for this as it is handled by a different portion of the Nagios process, and the nagios process runs it's own acknowledgements automatically. Though it has been talked about as a feature addition before.

Re: Acknolwedgement Notification Configuration?

Posted: Tue Aug 13, 2013 9:49 am
by matt.uebel
We would like to send text messages whenever someone acknowledges a host down problem.

Re: Acknolwedgement Notification Configuration?

Posted: Tue Aug 13, 2013 10:40 am
by sreinhardt
Most likely, you would need to write a wrapper script for the notifications to distinguish between ack and other notifications. Otherwise you could both post a feature request to tracker.nagios.com, and\or contact [email protected] and see about custom development if you need this immediately. As slansing mentioned, unfortunately I don't believe it is presently feasible to separate ack vs other notifications, although I could be incorrect.