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Highcharts in PDF's don't seem to render
Posted: Fri Aug 23, 2013 7:23 am
by WillemDH
Hello,
I just scheduled a report for a dashboard and apparently the highcharts in the dashboards are not rendered in the pdf. Is this a known issue? All dashlets are rendered as normal, but the highcharts are just rendered completely blank.
Grtz
Re: Highcharts in PDF's don't seem to render
Posted: Fri Aug 23, 2013 9:08 am
by slansing
Hmm, is this when clicking the download as pdf icon? Or when receiving a emailed report? Which report is this happening to, or are all reports with hicharts graphs displaying this issue.
Can you send us a screenshot or one of the report pdf's?
Re: Highcharts in PDF's don't seem to render
Posted: Sat Aug 24, 2013 4:04 am
by WillemDH
It happens when receiving emaild reports. It is in fact a dashboard with some highcharts on that I scheduled to send to some contacts. I'll make you a screenshot Monday.
Re: Highcharts in PDF's don't seem to render
Posted: Mon Aug 26, 2013 2:20 am
by WillemDH
Included two screenshots, one of the pdf with the blank highcharts and one part of the actual dashboard which should have been rendered. The blue square on the first screenshot is the sport where one of the highcharts should have been.
Re: Highcharts in PDF's don't seem to render
Posted: Mon Aug 26, 2013 10:23 am
by slansing
Can you do the following, run:
And then try to generate the PDF. Once the PDF is generated stop the above log tail and send us the output that should be in your terminal. Thanks!
Re: Highcharts in PDF's don't seem to render
Posted: Tue Jul 08, 2014 4:30 am
by WillemDH
Sam,
I just tested this in 2014 R1.2 and it works as expected now. Thread can be closed.
Grtz
Willem