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Hosts and Services not appearing in views
Posted: Thu Aug 29, 2013 10:17 am
by Keo
I recently install Nagios XI on a RHEL 6 64bit system. The install went fine, but after adding a host and services it doesn't show up in any of my views.
If I go to my network map or look under CCM and click on hosts, I see the information.
Any assistance resolving this issue would be helpful
Here is the output from my system data:
Code: Select all
System:
Nagios XI Version : 2012R2.3
pryor 2.6.32-358.14.1.el6.x86_64 x86_64
Red Hat Enterprise Linux Server release 6.4 (Santiago)
Gnome is not installed
Apache Information
PHP Version: 5.3.3
Agent: Mozilla/5.0 (Windows NT 5.1; rv:23.0) Gecko/20100101 Firefox/23.0
Server Name: ***********
Server Address: ***********
Server Port: 80
Date/Time
PHP Timezone: America/Chicago
PHP Time: Thu, 29 Aug 2013 10:08:25 -0500
System Time: Thu, 29 Aug 2013 10:08:25 -0500
Nagios XI Data
nagios (pid 19112) is running...
NPCD not running.
ndo2db (pid 18427) is running...
CPU Load 15: 0.01
Total Hosts: 0
Total Services: 0
Function 'get_base_uri' returns: http://*******/nagiosxi/
Function 'get_base_url' returns: http://********/nagiosxi/
Function 'get_backend_url(internal_call=false)' returns: http://********/nagiosxi/includes/components/profile/profile.php
Function 'get_backend_url(internal_call=true)' returns: http://localhost/nagiosxi/backend/
Re: Hosts and Services not appearing in views
Posted: Thu Aug 29, 2013 10:43 am
by abrist
Just a quick question -> You did apply configuration, right?
Re: Hosts and Services not appearing in views
Posted: Thu Aug 29, 2013 10:53 am
by Keo
abrist wrote:Just a quick question -> You did apply configuration, right?
Yes I did.
Re: Hosts and Services not appearing in views
Posted: Thu Aug 29, 2013 11:04 am
by Keo
I am not sure if this helps at all but here is a screen capture from views -> tactical overview.
tactical overview.png
As you see it shows there are items that are being monitored, but clicking on them shows this
host_status.png
If I go to configure -> Core Config Manager and select hosts or services, I see my hosts and services here.
hosts.png
Re: Hosts and Services not appearing in views
Posted: Thu Aug 29, 2013 11:08 am
by slansing
Can you run through the following and then see if they display properly?:
http://assets.nagios.com/downloads/nagi ... tabase.pdf
Re: Hosts and Services not appearing in views
Posted: Thu Aug 29, 2013 11:18 am
by Keo
Did that and got the same result.
Re: Hosts and Services not appearing in views
Posted: Thu Aug 29, 2013 11:29 am
by sreinhardt
try the following and send us the results please:
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tail -f /var/log/httpd/error_log
Now visit the hosts and services pages individually.
ctrl+c the tail command and copy the output.
if you see nothing in the error log, also do the access_log. As another note, are you using ssl or no?
Re: Hosts and Services not appearing in views
Posted: Thu Aug 29, 2013 11:30 am
by slansing
Hmm your profile does not even show hosts/services "Total Hosts: 0 Total Services: 0".
Just a heads up your NPCD is not running either, I'd head to the command line and start it:
Just for safe measure can you restart mysql and check to see if you can see your hosts? Do you see any errors when restarting mysql?
Also, please send us the output of the following after trying to access the Host Details page:
Re: Hosts and Services not appearing in views
Posted: Thu Aug 29, 2013 11:41 am
by Keo
slansing wrote:Hmm your profile does not even show hosts/services "Total Hosts: 0 Total Services: 0".
Just a heads up your NPCD is not running either, I'd head to the command line and start it:
I saw this also, but the service appears to be running
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# service npcd start
NPCD already started
# service npcd status
NPCD running (pid 15167).
#
Just for safe measure can you restart mysql and check to see if you can see your hosts? Do you see any errors when restarting mysql?
here is my result:
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# service mysqld restart
Stopping mysqld:
Starting mysqld:
#
Also, please send us the output of the following after trying to access the Host Details page:
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# tail -30 /var/log/mysqld.log
130829 11:13:36 [Note] /usr/libexec/mysqld: Normal shutdown
130829 11:13:36 [Note] Event Scheduler: Purging the queue. 0 events
130829 11:13:38 InnoDB: Starting shutdown...
130829 11:13:40 InnoDB: Shutdown completed; log sequence number 0 44233
130829 11:13:40 [Note] /usr/libexec/mysqld: Shutdown complete
130829 11:13:40 mysqld_safe mysqld from pid file /var/run/mysqld/mysqld.pid ended
130829 11:13:56 mysqld_safe Starting mysqld daemon with databases from /var/lib/mysql
130829 11:13:56 InnoDB: Initializing buffer pool, size = 8.0M
130829 11:13:56 InnoDB: Completed initialization of buffer pool
130829 11:13:56 InnoDB: Started; log sequence number 0 44233
130829 11:13:56 [Note] Event Scheduler: Loaded 0 events
130829 11:13:56 [Note] /usr/libexec/mysqld: ready for connections.
Version: '5.1.69' socket: '/var/lib/mysql/mysql.sock' port: 3306 Source distribution
130829 11:36:50 [Note] /usr/libexec/mysqld: Normal shutdown
130829 11:36:50 [Note] Event Scheduler: Purging the queue. 0 events
130829 11:36:50 InnoDB: Starting shutdown...
130829 11:36:52 InnoDB: Shutdown completed; log sequence number 0 44233
130829 11:36:52 [Note] /usr/libexec/mysqld: Shutdown complete
130829 11:36:52 mysqld_safe mysqld from pid file /var/run/mysqld/mysqld.pid ended
130829 11:36:53 mysqld_safe Starting mysqld daemon with databases from /var/lib/mysql
130829 11:36:53 InnoDB: Initializing buffer pool, size = 8.0M
130829 11:36:53 InnoDB: Completed initialization of buffer pool
130829 11:36:53 InnoDB: Started; log sequence number 0 44233
130829 11:36:53 [Note] Event Scheduler: Loaded 0 events
130829 11:36:53 [Note] /usr/libexec/mysqld: ready for connections.
Version: '5.1.69' socket: '/var/lib/mysql/mysql.sock' port: 3306 Source distribution
Re: Hosts and Services not appearing in views
Posted: Thu Aug 29, 2013 12:59 pm
by lmiltchev
Can you see the hosts/services in the Nagios Core?