Upgraded nagios to Nagios XI 2012R2.3

[rdhall01]

After running upgrade I now see the following issue

XI System Component Status

Event manager red exclamation point

only thing with an issue that I can see How can this be resolved

[abrist]

The event manager should be run from a cron. First, lets restart crond:

Code: Select all

service crond stop
ps -aef | grep cron

Check for any other crons still running, and kill them by proc ID:

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kill <process id>

Then restart cron and check for eventman:

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service crond start
ps -aef | grep eventman

If it is still not starting, check the crontab:

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grep eventman /etc/cron.d/nagiosxi

Also, check the eventman.log for any errors:

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tail /usr/local/nagiosxi/var/eventman.log

Finally, check the permissions on the eventman php file:

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ls -la /usr/local/nagiosxi/cron/eventman.php

[rdhall01]

nagiosxi]# tail /usr/local/nagiosxi/var/eventman.log
C:\ - total: 16.00 Gb - used: 14.50 Gb (91%) - free 1.50 Gb (9%)
Date/Time: 2013-09-05 18:05:02

Respond: https://nagios.saas.infor.com/nagiosxi/ ... 908a939102
Nagios URL: https://nagios.saas.infor.com/nagiosxi/

)


PHP Fatal error: Call to undefined function mb_convert_encoding() in /usr/local/nagiosxi/html/includes/utils-email.inc.php on line 79

ls -la /usr/local/nagiosxi/cron/eventman.php
-rwxr-xr-x 1 nagios nagios 4275 Sep 5 13:24 /usr/loc


I also noticed that creating a new user and having it send the email generates a 500 error not sure if its related to the first or not

[scottwilkerson]

moved to support ticket