Two differnet resolution team for one service
Posted: Thu Sep 05, 2013 11:06 pm
Hello Team,
I want to set up a service for which critical alerts should point to one resolution team and
warning alert should point to another resolution team.
As per my current definition, I can set up two duplicate services, one for critical and other for warning.
Is there a way to set up one definition and defining two different teams in that.
Thx.
I want to set up a service for which critical alerts should point to one resolution team and
warning alert should point to another resolution team.
As per my current definition, I can set up two duplicate services, one for critical and other for warning.
Is there a way to set up one definition and defining two different teams in that.
Thx.