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Cannot add hosts
Posted: Fri Sep 06, 2013 7:49 am
by sharding
Trying to add a host via CCM as have done a few times and complete all required fields, when hit save it does nothing, no error, doesn't save just sits there.
This worked fine until upgraded to this version, Do I need to e-mail support ? this has to be fixed
System:
Nagios XI Version : 2012R2.3
Re: Cannot add hosts
Posted: Fri Sep 06, 2013 9:26 am
by lmiltchev
Please, follow the steps outlined on our wiki page (section "Apply Configuration Fails, No Configuration Problems"):
http://support.nagios.com/wiki/index.ph ... n_Problems
and post the "reconfig.txt" and "cmd.txt".
Re: Cannot add hosts
Posted: Thu Sep 19, 2013 1:55 pm
by sharding
Here are the files, Please remember the original issue, there are no errors in the GUI, it just does nothing, used to work fine before this release.
Re: Cannot add hosts
Posted: Thu Sep 19, 2013 2:37 pm
by lmiltchev
Go to Admin->System Profile->Download Profile, save and send us the "profile.zip" to
[email protected]. Type "Cannot add hosts" in the subject line. Thanks!
Re: Cannot add hosts
Posted: Thu Sep 19, 2013 2:38 pm
by abrist
Open a ticket by emailing
[email protected]. Send your XI profile (Admin --> System Profile --> Download) as well.