Nagios Support Forum

Hi
How con change the Subject line of the email Notifications that i am receiving
Thanks

A few questions:
1. Are you using Enterprise or standard XI?
2. Are you using the xi notification handlers or the core ones?

We are using nagios XI enterprise trail version.
We are using xi notification handlers

In XI go to Admin > Notification Management (on left hand menu under users). You can modify the subject and message itself.

I changed the Host Alert Subject and Service Alert Subject, but i am still receiving the Old message. Should i make additional changes

You must be using contacts then. In which case you can change it through the command in the CCM:

Navigate to Configure > CCM > Commands > notify-host-by-email / notify-service-by-email

If you are indeed using contacts which also have users navigate to Admin > Notification Settings Management and make the changes there. Which is almost the same as what was suggested above by costanza.

I had the same issue a while back and had to make sure I saved my setting and also write the config. Don't know if that's why.

Most likely the issue is that nagios needs to reload the changes into core so that the messages can be passed correctly. I believe you are correct that you must save the changes, then write config or restart nagios service.