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Notifications When a service is down

Posted: Fri Sep 06, 2013 6:48 pm
by aravindreddy114
When ever a service is down, I am receiving two notifications {One Service alert and one Host Alert}
What do i do to just receive Service Alert when a service is down not both

Thanks

Re: Notifications When a service is down

Posted: Mon Sep 09, 2013 12:51 pm
by abrist
Check your contacts notification commands. There is a good chance the contact has more than one command set for "manage service notification commands" under you contact in the ccm.

Re: Notifications When a service is down

Posted: Mon Sep 09, 2013 1:13 pm
by aravindreddy114
Under Manage service notification commands i have only one command set that is xi_service_notification_handler

Re: Notifications When a service is down

Posted: Mon Sep 09, 2013 1:34 pm
by aravindreddy114
Thank you. I got it