email notications

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
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albemi
Posts: 2
Joined: Thu Sep 12, 2013 1:44 pm

email notications

Post by albemi »

When sending out email notifications, can all the recipients be in the same email chain. We currently have this ability with another monitoring tool, which is a nice feature because when the email is generated, a recipient can reply to all, which informs everyone the issue is being addressed. Thank you, Albert
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: email notications

Post by tmcdonald »

Are you wanting to work with the Nagios Core handlers or the Nagios XI handlers?
Former Nagios employee
albemi
Posts: 2
Joined: Thu Sep 12, 2013 1:44 pm

Re: email notications

Post by albemi »

Whichever one that can satisfy the requirement.
tmcdonald
Posts: 9117
Joined: Mon Sep 23, 2013 8:40 am

Re: email notications

Post by tmcdonald »

The way Nagios is set up, emails are sent out on a per-contact basis, not in bulk. Options:

Distribution list - Send to one email and have that forward to relevant parties
Custom Development - We can code a custom solution. If you are interested you can contact [email protected]
Nagios IM - http://www.nagios.com/products/nagiosincidentmanager
Feature request to Core or XI (or both)
Former Nagios employee
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