E-Mail was sending, no longer

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airserv
Posts: 14
Joined: Fri Feb 19, 2010 11:45 am

E-Mail was sending, no longer

Post by airserv »

Hello,

Our e-mail alerts were sending just fine, but now all the sudden; they are not. When I view the notification report; it indicates that it was sent out, but it never hits the mailbox. We are using our own SMTP server (Exchange 2003). From the XI server, I can send e-mail from the command line, but something with Nagios isn't currently allowing notifications to work successfully.

Any help would be greatly appreciated.
mmestnik
Posts: 972
Joined: Mon Feb 15, 2010 2:23 pm

Re: E-Mail was sending, no longer

Post by mmestnik »

Please see this post.

http://support.nagios.com/forum/viewtop ... =SMTP#p221

I'd like to know if this was appropriate, you failed to provide information. What command line, not where you got the line from but rather what you typed?

NagiosXI uses a command line that looks like this:
echo "Some body of an email" | /bin/mail -s "Some Subject" someemail@address
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admin
Site Admin
Posts: 256
Joined: Mon Oct 12, 2009 8:21 am

Re: E-Mail was sending, no longer

Post by admin »

What version of XI are you running? Recent versions switch the mailer component to use phpmailer, which may use sendmail or an SMTP server for alerts.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Ethan Galstad
President
airserv
Posts: 14
Joined: Fri Feb 19, 2010 11:45 am

Re: E-Mail was sending, no longer

Post by airserv »

We added an MX Record to our DNS server and then it started to work again. That record wasn't there prior; but never the less; it's working now.
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admin
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Posts: 256
Joined: Mon Oct 12, 2009 8:21 am

Re: E-Mail was sending, no longer

Post by admin »

Thanks for sending in the report of your fix! Hopefully that will help others if they run into a similar problem.
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Ethan Galstad
President
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