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Availability Report

Posted: Wed Feb 09, 2011 12:03 pm
by sal@coned
I need to run an "Availability Report" report for Monday to Friday 6:30am to 6:30pm.

I created a time period "Weekday 12hr" with the following settings
friday 06:30-18:30
monday 06:30-18:30
thursday 06:30-18:30
tuesday 06:30-18:30
wednesday 06:30-18:30

However when I run the report and select the "Weekday 12hr" time period I still get events that occur at night and weekends.

Is there a step I'm missing?

Thanks

Sal

Re: Availability Report

Posted: Wed Feb 09, 2011 4:27 pm
by rdedon
Hello Sal,
were each of these days created in individually in you template with the times in CCM? Did you "apply configuration" after creation for this?

thanks!

Re: Availability Report

Posted: Mon Feb 14, 2011 11:20 am
by sal@coned
I dont understand the question, I am attaching the screen shot of the CCM page.
Yes I applied the chnages ( several times ).
TimePriodConfig.png
Thanks
Sal

Re: Availability Report

Posted: Mon Feb 14, 2011 3:44 pm
by rdedon
Could you check the time on the server to be sure it is correct? If it is, could you try editing the space out of "12hour Weekday" and apply config?