Re: [Nagios-devel] FW: [Nagios-users] Timeperiods and oncall

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This is one of my pet peeves of Nagios -- that notifications are not =
particularly flexible. That is why we have two sets of contacts for =
everyone, one that notifies via pager and e-mail, and one that only =
notifies via. e-mail; as there isn't a way to have Nagios do that for =
us.

We do something very similar to what you are trying to do. We have a =
contact "groupname-oncall" that gets assigned to hosts and services a =
particular group is responsible for. That alias exists both in our mail =
system and our paging system, and is updated automatically by a script =
to point to the correct individual. The hardest part of this is writing =
the script to do the updates, as it has to be able to parse a =
configuration file with the dates/times your individuals are on-call and =
update the mail and paging systems with the correct information. In our =
case, the aliases are stored in LDAP, so it is trivial for us to make =
the updates.

For years I have wanted to find the time to write a back-end =
notification script for Nagios that would make notifications more =
flexible, I just haven't had the time. I want to be able to do things =
like:
o Notify via. e-mail on warnings but send a text message for critical =
or for some services/hosts send text-messages for everything
o Only notify the on-call individuals after hours but notify everyone =
during business hours
o Remove duplicate messages
o Allow for two-way messages so an reply can be sent via. e-mail or =
SMS to ack an issue (I almost have this in place today)
o Have a configuration file that drives all of the above
=20
On Apr 22, 2010, at 02:42, Deborah Martin wrote:

> =20
> Is anybody able to help with this ?
> =20
> Thanks,
> Deborah
>=20
> From: Deborah Martin [mailto:[email protected]]=20
> Sent: 21 April 2010 12:25
> To: [email protected]
> Subject: [Nagios-users] Timeperiods and oncall rotation with UK Public =
holidays
> Importance: High
>=20
> Folks,
>=20
> I'm using SLES 10 and Nagios 3.2.0.
>=20
> We have 4 oncall engineers which rotate over a 4 week period, each =
being oncall one week at a time.=20
> The oncall period is 17:30 - 08:00 each working day and then the whole =
period for any weekend or UK public holiday.
>=20
> My definitions are :-
>=20
> define timeperiod{=20
> timeperiod_name 24x7=20
> alias 24 Hours A Day, 7 Days A Week=20
> sunday 00:00-24:00=20
> monday 00:00-24:00=20
> tuesday 00:00-24:00=20
> wednesday 00:00-24:00=20
> thursday 00:00-24:00=20
> friday 00:00-24:00=20
> saturday 00:00-24:00=20
> }
>=20
> This is for all normal monitoring of our systems.
>=20
> Each oncall engineer is defined :-
>=20
> define timeperiod{=20
> timeperiod_name person1-oncall=20
> alias person1-oncall=20
> 2010-03-29 / 28 17:30-24:00 ; Monday=20
> 2010-03-30 / 28 00:00-08:00,17:30-24:00 ; Tuesday=20
> 2010-03-31 / 28 00:00-08:00,17:30-24:00 ; Wednesday=20
> 2010-04-01 / 28 00:00-08:00,17:30-24:00 ; Thursday=20
> 2010-04-02 / 28 00:00-08:00,17:30-24:00 ; Friday=20
> 2010-04-03 / 28 00:00-24:00 ; Saturday=20
> 2010-04-04 / 28 00:00-24:00 ; Sunday=20
> 2010-04-05 / 28 00:00-08:00 ; Monday=20
> }
>=20
> define timeperiod{=20
> timeperiod_name person2-oncall=20
> alias person2-oncall=20
> 2010-04-05 / 28 17:30-24:00 ; Monday=20
> 2010-04-06 / 28 00:00-08:00,17:30-24:00 ; Tuesday=20
> 2010-04-07 / 28 00:00-08:00,17:30-24:00 ; Wednesday=20
> 2010-04-08 / 28 00:00-08:00,17:30-24:00 ; Thursday=20
> 2010-04-09 / 28 00:00-08:00,17:30-24:00 ; Friday=20
> 2010-04-10 / 28 00:00-24:00 ; Saturday=20
> 2010-04-11 / 28 00:00-24:00

...[email truncated]...


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