Nagios Support Forum

Hello guys,
Is there any fix for that sorry Dave message I am getting when login in nagios. I have followed some of the instructions including clear caches, however, nothing happens.

Thanks

Hello,
what browser are you using to login?
Was it working before in the same browser?
Have you made any changes lately?
What version of Nagios XI are you using and on which OS?
Is this a VM that you are running?


Thanks!

I am using IE,and last week I have changed the date and time so that it can show realtime on the graph. It was working before on IE, but lately it is showing the error message. I am using nagiosxi 2009R1.3G, and indeed it is a vm.

Okay, a few things to try.
-Be sure the server time is correct
-this FAQ may help http://support.nagios.com/wiki/index.ph ... .22_Errors
-upgrading to 1.4B latest 2009 release.

Report back when you can if this does (or does not) work and we can proceed from there.

Thanks!

I guess I need to upgrade because i just cleaned up the cache but it is still doing the same thing. How to upgrade nagios vm? in other words, what is the procedure?


Thanks

Preparing To Upgrade

Prior to upgrading, you will need to login to your Nagios XI machine as the root user.

It is recommended to backup your existing Nagios XI installation before attempting the upgrade process. Make sure to backup the
following directories prior to upgrade:

/usr/local/nagiosxi
/usr/local/nagios

Getting the Update

On the your Nagios XI server, first change to the /tmp directory:
Next, download the latest stable or development release to the /tmp directory on the Nagios XI server.

Note: You will need to have the link to the Nagios XI version you'd like to download before you can proceed with the next step. You can
find download links by logging in to the Nagios Library and visiting the Nagios XI downloads page at:

http://library.nagios.com/library/produ ... loads/main

To download the latest stable release to your Nagios XI server, use a command similar to the following (replace [downloadlink] with the
link to the version of Nagios XI you want to download):

wget [downloadlink]

For example, to download Nagios XI 2009r1.4b, you would use the following command:
Installing the Update

Unpack the update tarball you just downloaded (change the name to match your download):
Change to the new nagiosxi subdirectory that was created when you unpacked the tarball:
Run the upgrade script:
Verifying the Upgrade

Once the upgrade scripts complete, you should login to the Nagios XI interface and verify things are still working. The Nagios XI
interface can be accessed using a URL like the following:

http://<ipaddress>/nagiosxi

where <ipaddress> is the IP address of your Nagios XI server.

Clearing the Session Cache

Once you've logged into the Nagios XI interface, hold down the shift key and click the reload button in your browser to clear out any old
session variables and clear cached javascript code.

Do I have download the vmware or source installer 2011r1.1 or 1.4b. By the way I am running the vmware virtual.


Thanks

For an upgrade you just download the source installer to the /tmp directory of your VM, untar, and run the ./upgrade script. See our Doc for more detailed instructions.

http://library.nagios.com/library/produ ... -nagios-xi

I am still getting that stupid Dave message even after a successful upgrade. Also some tables in mysql db are not getting data. for example nagios_servicechecks

Can you run the "date" command from a terminal window on your XI server and compare it with the time browser's system time? It may have gotten off for DST.