Configuration Wizard not saving new config

This support forum board is for support questions relating to Nagios XI, our flagship commercial network monitoring solution.
Locked
JGauthier
Posts: 1
Joined: Wed Apr 27, 2011 6:26 am

Configuration Wizard not saving new config

Post by JGauthier »

I am running into an issue when trying to run monitoring wizards. When adding new hosts with the wizards (any of them) the configuration is saved (supposedly), checked, and the monitoring engine is restarted. The monitoring engine never comes back up and has to be manually restarted. The host configurations are not saved and any hosts added during this process is lost.

This is a x64 bit build of RHEL5 with Nagios2011R1.1


Thank you
User avatar
admin
Site Admin
Posts: 256
Joined: Mon Oct 12, 2009 8:21 am

Re: Configuration Wizard not saving new config

Post by admin »

If you enter the CCM (Core Config Manager), do you see any of the hosts/services that you defined with the wizard?

It sounds like there may be directory permissions errors which are preventing configuration files from being created. Are there any warnings/errors when you go to the following page in the Admin interface?

Admin -> Monitoring Config -> Check File Permissions

Additionally, try running the following command and seeing if wizards work afterwards:

Code: Select all

/usr/local/nagiosxi/scripts/reset_config_perms.sh
As of May 25th, 2018, all communications with Nagios Enterprises and its employees are covered under our new Privacy Policy.

Ethan Galstad
President
mguthrie
Posts: 4380
Joined: Mon Jun 14, 2010 10:21 am

Re: Configuration Wizard not saving new config

Post by mguthrie »

I also recommend updated to our latest 1.2 release, as there was a fix in the nagios init script that may resolve this issue.
Locked