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Mass aknowledge not working anymore

Posted: Wed Oct 02, 2013 2:54 am
by DennisPR
I have upgraded Nagios 2012R2.3 to 2012R2.4 and updated the mass aknowledge component to version 1.9 this week.
I can't mass aknwoledge service since

If i acknwoldge a single service (not using the mass acknowldge component) everything works fine.
Can someone help me figure this out pls ?

Re: Mass aknowledge not working anymore

Posted: Wed Oct 02, 2013 9:19 am
by slansing
Are you able to see services/hosts in a problem state in the component? Does nagios tell you it is processing the commands and it may take a moment to update on the interface? I am able to reproduce this, would it be possible for you to file a bug report on our tracker?:

tracker.nagios.com

Re: Mass aknowledge not working anymore

Posted: Thu Oct 03, 2013 9:58 am
by DennisPR
I can see the unhandled services/hosts in the Mass acknowledgement component.
If I select some services (and check Sticky & Notify for the same services) and click submit commands I don't get any error messages but I see the following :
"Commands processed successfully! Your command submissions may take a few moments to update in the display. "
But nothing happens

Re: Mass aknowledge not working anymore

Posted: Thu Oct 03, 2013 10:23 am
by DennisPR

Re: Mass aknowledge not working anymore

Posted: Thu Oct 03, 2013 10:27 am
by lmiltchev
Thanks for posting the bug report!

Re: Mass aknowledge not working anymore

Posted: Mon Nov 25, 2013 6:27 am
by DennisPR
Upgrading to 2012R2.5 didn't solve my problem (on 2 systems).
Upgrading the Mass Acknowledge component from V1.9 to V2.0 solved my problem.

See http://tracker.nagios.com/view.php?id=452 for more information