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Performance Graphs not working!

Posted: Wed Oct 02, 2013 7:08 am
by aap
Hi,

We are running XI 2012R2.2 and after a reboot we seem to have lost graphing fuctionality.

Output of tail /usr/local/nagios/var/perfdata.log

2013-10-02 12:09:33 [11723] [0] *** TIMEOUT: Please check your npcd.cfg
2013-10-02 12:09:33 [11723] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1380392484.perfdata.service-PID-11723 deleted
2013-10-02 12:09:33 [11723] [0] *** Timeout while processing Host: "xxxxxxx.ddd.ddd" Service: "Drive_C__Disk_Usage"
2013-10-02 12:09:33 [11723] [0] *** process_perfdata.pl terminated on signal ALRM
2013-10-02 12:09:47 [12146] [0] *** TIMEOUT: Timeout after 5 secs. ***
2013-10-02 12:09:47 [12146] [0] *** TIMEOUT: Deleting current file to avoid NPCD loops
2013-10-02 12:09:47 [12146] [0] *** TIMEOUT: Please check your npcd.cfg
2013-10-02 12:09:47 [12146] [0] *** TIMEOUT: /usr/local/nagios/var/spool/perfdata//1380393084.perfdata.service-PID-12146 deleted
2013-10-02 12:09:47 [12146] [0] *** Timeout while processing Host: "xxxxxxx.ddd.ddd_CTX" Service: "MSSQL_Readaheads_Per_Sec"
2013-10-02 12:09:47 [12146] [0] *** process_perfdata.pl terminated on signal ALRM

Please assist.

Re: Performance Graphs not working!

Posted: Wed Oct 02, 2013 8:06 am
by aap
Hi,

All working fine now. Seems this was due to load on the XI server.

Thanks

Re: Performance Graphs not working!

Posted: Wed Oct 02, 2013 9:14 am
by slansing
Ah excellent, the load probably triggered NPCD to stop processing, you can change this value to something higher in case this happens again. We can let you know how to do that if you would like.

Re: Performance Graphs not working!

Posted: Wed Oct 02, 2013 9:40 am
by tmcdonald
Always nice when problems work themselves out, isn't it?

Re: Performance Graphs not working!

Posted: Wed Oct 02, 2013 9:56 am
by aap
Hi,

Yes indeed, please let me know how to increase the value.

Thanks

Re: Performance Graphs not working!

Posted: Wed Oct 02, 2013 10:55 am
by scottwilkerson
You may need to increase the timeout in

Code: Select all

/usr/local/nagios/etc/pnp/process_perfdata.cfg

Re: Performance Graphs not working!

Posted: Thu Oct 03, 2013 3:02 am
by aap
Excellent. Done. Increased to 10.

Re: Performance Graphs not working!

Posted: Thu Oct 03, 2013 10:39 am
by abrist
Make sure to restart npcd afterwards:

Code: Select all

service npcd restart

Re: Performance Graphs not working!

Posted: Fri Oct 04, 2013 8:16 am
by aap
Done.

Thanks

Re: Performance Graphs not working!

Posted: Fri Oct 04, 2013 9:54 am
by slansing
And that should be it, closing this one as resolved for now.