Nagios Support Forum

We reran the test of your new Nagios XI server (took the old server off line and changed ip on the new server to match) and for the most part, everything came up fine. All my servers reported accuratly, the biggest problem was with UPS's and Switches. Here's a sample of what I was getting on the UPS's see the attached .pdf.

I suspect there is something with the agent on these hosts that's not playing nice with Nagios XI. To update, the installed agents on these switches and ups's are the old nsagents.

If you have any ideas on a fix, short of reinstall the new agent on the device, please let me know.

Mahalo

Can you post the command for these particular checks, as well as the command definition.

It appears that the plugin is missing or doesn't have proper permissions.

Can you show us the actual command that you are running from the command line and the output of it?

I hope this is what you were looking for, remember I'm a noob when it comes to Nagios.

This is the command line in services:
check_apcups!u5p7s21

This is the actual service from CCM:
$USER1$/check_snmp_apcups -H $HOSTADDRESS$ -C $ARG1$

And this is how $ARG1$ is defined:
u5p7s21

As far as running it from the command line, I don't know how to do that so if you could provide me the proper syntax, I'll give it a shot.

Thanks

What we are looking for is what the command returns when you run it from the command line: $USER1$ is a user macro defined in the resource.cfg file, it allows you to use forbidden characters or shorten up code / paths, in this case by default nagios check commands use $USER1$ to shorthand the plugins directory.

No such file or directory.

check_snmp_apcups isn't in there, might have something to do with it.

Can I copy it over from the old server?

suuurreee that should be fine, it's just a perl script I assume? Make sure you make the plugin executable on the nagios server!

[root@localhost libexec]# /usr/local/nagios/libexec/check_snmp_apcups -H 10.5.180.45 -C u5p7s21
Can't locate Net/SNMP360.pm in @INC (@INC contains: /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 .) at /usr/local/nagios/libexec/check_snmp_apcups line 20.

I have no clue what this means! My guess is there's still something on the old server I need to copy over, or there's something about perl on the old server that doesn't play well with perl on the new one.

Would it be better just to install new agents on those UPS's???

Hmm, do you have other plugins in /usr/local/nagios/libexec? You should.. This is an issue with some missing perl. The following should get you up to date, though that exact issue with "SNMP360" doesn't show up on google anywhere..:
It should be just down to getting the pre-req packages at this point. We are closing for the night if you run into further errors trying to run the plugin you should be able to get some good answers through a google search, at least until we show back up tomorrow!

Can you send us a copy of your plugin also? Just attach here with your next message.

Will do, not a biggy right now, have a good evening.

Are you guys very far from Wadena?? I was born there.