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License reclaiming.

Posted: Fri Oct 25, 2013 12:47 pm
by yaanatech
Quick question, we are decomissioning a server that is running a licensed Nagios XI. What are our options for reclaiming the license, so we can use it on the new server we are building to replace it (Different datacenter/IP)

Thanks,

Gavin

Re: License reclaiming.

Posted: Fri Oct 25, 2013 1:04 pm
by abrist
No specific procedure. When you provision a new server, activate as you normally would. If you trip any licensing issues, you will be informed on how to proceed - usually calling sales resolves it.