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Missing components after upgrade to 2012R2.5

Posted: Mon Oct 28, 2013 12:54 pm
by ucop
Hello,

just upgraded from 2012R2.1 to 2012R2.5 and the upgrade went smooth without issues.
First thing I noticed after logging in are the missing graphs in the dashboards. Further examination showed that I am missing components like

Graph Explorer
Mass Acknowledge

in my left pane on the Home page. I tried re-adding these components in the Admin page, they got added, but do not show in the component list.

Any ideas?

Thanks!

Re: Missing components after upgrade to 2012R2.5

Posted: Mon Oct 28, 2013 1:05 pm
by slansing
So the upload was successful from the Admin > Manage Components page but you do not see them in the list? Can you try re-uploading the graph explorer and then show us the output of:

Code: Select all

tail -30 /var/log/httpd/error_log
I'd also recommend trying to run the upgrade script again.

Re: Missing components after upgrade to 2012R2.5

Posted: Mon Oct 28, 2013 1:12 pm
by ucop
Here is the log output:

Code: Select all

[Mon Oct 28 11:06:58 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:06:58 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:07:20 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/includes/components/xicore/status.php?show=hosts&search=graph+explorer&noservices=1
[Mon Oct 28 11:07:20 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/includes/components/xicore/status.php?show=hosts&search=graph+explorer&noservices=1
[Mon Oct 28 11:07:26 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/
[Mon Oct 28 11:07:26 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/
[Mon Oct 28 11:07:26 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:07:26 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:07:26 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/
[Mon Oct 28 11:07:26 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/
[Mon Oct 28 11:07:28 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:07:28 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:07:28 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:07:28 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:07:50 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/includes/components/xicore/status.php?show=hosts&search=graph+explorer&noservices=1
[Mon Oct 28 11:07:50 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/includes/components/xicore/status.php?show=hosts&search=graph+explorer&noservices=1
[Mon Oct 28 11:07:50 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/includes/components/xicore/status.php?show=hosts&search=graph+explorer&noservices=1
[Mon Oct 28 11:07:50 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/includes/components/xicore/status.php?show=hosts&search=graph+explorer&noservices=1
[Mon Oct 28 11:07:50 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/includes/components/xicore/status.php?show=hosts&search=graph+explorer&noservices=1
[Mon Oct 28 11:07:50 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/includes/components/xicore/status.php?show=hosts&search=graph+explorer&noservices=1
[Mon Oct 28 11:07:56 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/
[Mon Oct 28 11:07:56 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/
[Mon Oct 28 11:07:56 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/
[Mon Oct 28 11:07:56 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/
[Mon Oct 28 11:07:58 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:07:58 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:07:58 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:07:58 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/admin/
[Mon Oct 28 11:08:20 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/escalationwizard/escalationwizard.inc.php on line 95, referer: itsnms01t.ucop.edu/nagiosxi/includes/components/xicore/status.php?show=hosts&search=graph+explorer&noservices=1
[Mon Oct 28 11:08:20 2013] [error] [client 128.48.100.203] PHP Notice:  Use of undefined constant MENU_CCM - assumed 'MENU_CCM' in /data/nagiosxi/html/includes/components/rename/rename.inc.php on line 104, referer: itsnms01t.ucop.edu/nagiosxi/includes/components/xicore/status.php?show=hosts&search=graph+explorer&noservices=1

Re: Missing components after upgrade to 2012R2.5

Posted: Mon Oct 28, 2013 2:58 pm
by abrist
Did you compensate for the difference in your directory structure, or did the upgrade/install assume the default locations? (are you using sym links, etc?) It looks like the ccm component is having troubles as it is that component which handles the MENU_CCM var.

Re: Missing components after upgrade to 2012R2.5

Posted: Mon Oct 28, 2013 4:10 pm
by ucop
Thanks for pointing me in the right direction. It was the permission settings in the includes directory.
This solved the issue and all is good.

Thanks!

Re: Missing components after upgrade to 2012R2.5

Posted: Tue Oct 29, 2013 9:52 am
by slansing
Ahh! Wunderbar!