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Missing hostgroups after upgrade to 2012R2.5

Posted: Mon Nov 04, 2013 4:11 pm
by vAJ
Upgraded from 2.2 to 2.5 today to fix issue with Mass Acknowledge.

After the upgrade, I'm getting errors applying settings:

Code: Select all

Error: Could not find any hostgroup matching...
Go look at CCM and it's back to the default hostgroups. None of my custom hostgroups are there. In the web UI, they still show up under Hostgroup Summary...

Also had weird things, like a Dell OpenManage wizard get disabled.

Lots of oddities with 2.5

Re: Missing hostgroups after upgrade to 2012R2.5

Posted: Mon Nov 04, 2013 5:54 pm
by abrist
Did you run a ./upgrade or a ./fullinstall?

Re: Missing hostgroups after upgrade to 2012R2.5

Posted: Mon Nov 04, 2013 5:59 pm
by vAJ
./upgrade

Re: Missing hostgroups after upgrade to 2012R2.5

Posted: Mon Nov 04, 2013 6:13 pm
by vAJ
I went ahead and rolled back to a previous snapshot and everything looks good. Doesn't appear to have any compatibility issues with the new code.

Update on MassAcknowledge, still doesn't appear to work in 2.5. If I try to mass-ack, I get nothing. Manual ack of each individual service is the only way to go.

Re: Missing hostgroups after upgrade to 2012R2.5

Posted: Tue Nov 05, 2013 10:28 am
by slansing
Under Admin > Manage Components > What is the version of your Mass Acknowledge component?

Re: Missing hostgroups after upgrade to 2012R2.5

Posted: Tue Nov 05, 2013 3:59 pm
by vAJ
All are v1.9

Re: Missing hostgroups after upgrade to 2012R2.5

Posted: Tue Nov 05, 2013 5:47 pm
by lmiltchev
You opened a new support ticket in our ticketing system. We will continue communicating via emails. I am locking this topic.