Nagios Support Forum

NagiosXI 2012R2.5

Issue
Downloading pdf report works fine, sending the report via email ends up with empty report

httpd error log warning certificate common name does not match hostname

I checked the CN in the cert and it matches.. I am not sure where its getting the CN mentioned in the error

WARNING: certificate common name `access.qualitas-it.com' doesn't match requested host name `access.centerpriseps.co.uk'.
HTTP request sent, awaiting response... 404 Not Found

Cert subject output
subject= /C=UK/ST=London/L=London/O=Centerprise International/OU=Professional Services/CN=access.centerpriseps.co.uk

Thanks in advance

Do you use ssl then?

Hi

Yes SSL is enabled, although the error is the same if I access using http..

Go to CCM->Manage System Config and post a screenshot of this page. Also, run the following command and post the output:

Hosts file
127.0.0.1 localhost.localdomain localhost.localdomain localhost4 localhost4.localdomain4 localhost
172.20.10.126 qualngs.local.qualitas-it.net qualngs
::1 localhost.localdomain localhost.localdomain localhost6 localhost6.localdomain6 localhost

I do not see anything related to the error though..

Can you go to Admin->Manage System Config and clear out temporarily the text from the "External URL" text box, click on the "Update Settings", and test reporting again? I believe this can be causing the issue?

I removed the external address and it does now work..

Thank you very much for the help