Nagios Support Forum

I am trying to install Nagios XI 2011 and getting the following error (Please see the attachment - install.log).

This is a cloud environment.

I have install multiple times and I did not use the uninstall process, instead

I remove the nagios created directories from /usr/local, then kill the postgres processes, then drop the nagiosxi database, drop the nagiosxi user from postgres and remove the user using userdel, then remove the /homes/nagiosxi directory.

Then I remove the /tmp/nagiosxi directory, extract the file one more time and use the ./fullinstall.

Reason why I am mentioning this is, I would like to know, if there is anything else I need to perform to clean the nagiosxi installed file.

or please advise what is the preferred way of uninstalling (This is not as important as succeeding the installation process)

My error is coming in E-importnagiosql

ERROR: NagiosQL import appears to have failed - exiting. (Reason: Import files are still present in /usr/local/nagios/etc/import)

I also modified the /etc/wgetrc and added no_proxy=localhost

Please help

The preferred method of uninstalling is to use the script located at /usr/local/nagiosxi/scripts/uninstall_xi.sh. You will need to chmod +x it before running, and run it as root. We're updating the documentation to refer to this script. It may take a while to appear, but look for http://assets.nagios.com/downloads/nagi ... tall_xi.sh for a direct link to the script since it was deleted when you removed the /usr/local/nagiosxi directory.

Thanks.

Do you have any advise on the Installtion problem I am encountering?

Appreciate your response in advance.

It looks like the issue you are running into was answered in your first post "Reason: Import files are still present in /usr/local/nagios/etc/import"

Try removing the files from that directory then running fullinstall again.

Most likely this is due to having files that are set to be imported in that directory. Clear it out and you should be all set! Then try the full install again.