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ncpa error messages and bugs 1.0/1.1

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ncpa error messages and bugs 1.0/1.1

Posted: Thu Dec 05, 2013 1:37 pm
by kendallchenoweth
I'm using Nagios XI 2012R2.5 on a Centos VM provided by Nagios and have created a NRDS config which passively runs a command on the client server. When running NCPA 1.0 and starting the passive listener process, I get the following error.

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2013-12-05 09:46:17,543 27250 INFO started
2013-12-05 09:46:17,545 27250 INFO Hostname is being assigned as the domain name of this computer.
2013-12-05 09:46:17,546 27250 INFO HOSTNAME was not explicitly declared. Using kchenowe-ubuntu
2013-12-05 09:46:17,546 27250 INFO Hostname is being assigned as the domain name of this computer.
2013-12-05 09:46:17,546 27250 INFO HOSTNAME was not explicitly declared. Using kchenowe-ubuntu
2013-12-05 09:46:17,547 27250 INFO Hostname is being assigned as the domain name of this computer.
2013-12-05 09:46:17,547 27250 INFO HOSTNAME was not explicitly declared. Using kchenowe-ubuntu
2013-12-05 09:46:17,548 27250 ERROR No option 'CONFIG_NAME' in section: 'nrds'
Traceback (most recent call last):
  File "ncpa_posix_passive.py", line 41, in run_all_handlers
  File "/usr/local/ncpa/passive/nrds.py", line 21, in run
    if self.config_update_is_required():
  File "/usr/local/ncpa/passive/nrds.py", line 91, in config_update_is_required
    'configname':   self.config.get('nrds', 'CONFIG_NAME'),
  File "/usr/lib/python2.6/ConfigParser.py", line 541, in get
NoOptionError: No option 'CONFIG_NAME' in section: 'nrds'
This is my ncpa.cfg.

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[passive]
uid = nagios
handlers = nrds
loglevel = info
gid = nagcmd
sleep = 300
logfile = var/ncpa_passive.log
pidfile = var/ncpa_passive.pid

[api]
community_string = mytoken

[plugin directives]
.sh = /bin/sh $plugin_name $plugin_args
.pl = perl $plugin_name $plugin_args
plugin_path = plugins/
.ps1 = powershell -ExecutionPolicy Unrestricted $plugin_name $plugin_args
.vbs = cscript $plugin_name $plugin_args //NoLogo

[listener]
uid = nagios
certificate = adhoc
loglevel = info
ip = 0.0.0.0
gid = nagcmd
logfile = var/ncpa_listener.log
port = 5693
pidfile = var/ncpa_listener.pid

[nrds]
config_version = None
config_name = sample_config
update_plugins = on
config_os = None
update_config = on
token = mytoken
url = https://172.28.154.55/nrdp

[nrdp]
token = mytoken
hostname = kchenowe-ubuntu.dhcp.mycompany.com
parent = https://172.28.154.55/nrdp

[passive checks]
%hostname%|swap usage = /memory/swap/percent --warning 40 --critical 80
%hostname%|cpu usage = /cpu/percent --warning 20 --critical 30
%hostname%|memory usage = /memory/virtual/percent --warning 60 --critical 80

I update the agent to version 1.1 (i386), configured the ncpa agent. I noticed that the ncpa.cfg originally had CONFIG_NAME and CONFIG_VERSION in upper case, but these returned to lower case after I used the URL to configure the client. I still get the error below

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2013-12-05 11:38:47,889 32257 INFO HOSTNAME was not explicitly declared. Using kchenowe-ubuntu
2013-12-05 11:38:47,890 32257 ERROR No option 'CONFIG_NAME' in section: 'nrds'
Traceback (most recent call last):
  File "ncpa_posix_passive.py", line 41, in run_all_handlers
  File "/usr/local/ncpa/passive/nrds.py", line 21, in run
    if self.config_update_is_required():
  File "/usr/local/ncpa/passive/nrds.py", line 91, in config_update_is_required
    'configname':   self.config.get('nrds', 'CONFIG_NAME'),
  File "/usr/lib/python2.6/ConfigParser.py", line 541, in get
NoOptionError: No option 'CONFIG_NAME' in section: 'nrds'
and the api doesn't show up in the HUD for the client https://kchenowe-ubuntu.dhcp.mycompany.com:5693/ when clicking on the Api link in the NCPA interface, I get the following URL and error

https://kchenowe-ubuntu.dhcp.mycompany. ... ot%20exist.

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Web page content
{
  "error": "Referencing node that does not exist."
}
Here is the new ncpa.cfg

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[passive]
uid = nagios
handlers = nrds
loglevel = info
gid = nagcmd
sleep = 300
logfile = var/ncpa_passive.log
pidfile = var/ncpa_passive.pid

[api]
community_string = mytoken

[plugin directives]
.sh = /bin/sh $plugin_name $plugin_args
plugin_path = plugins/
.ps1 = powershell -ExecutionPolicy Unrestricted $plugin_name $plugin_args
pl = perl $plugin_name $plugin_args
.vbs = cscript $plugin_name $plugin_args //NoLogo

[listener]
uid = root
certificate = adhoc
loglevel = info
ip = 0.0.0.0
gid = root
logfile = var/ncpa_listener.log
port = 5693
pidfile = var/ncpa_listener.pid

[nrds]
config_version = None
config_name = sample_config
update_plugins = on
config_os = None
update_config = on
token = mytoken
url = https://172.28.154.55/nrdp/

[nrdp]
token = mytoken
hostname = kchenowe-ubuntu.dhcp.mycompany.com
parent = https://172.28.154.55/nrdp/

[passive checks]
%hostname%|swap usage = /memory/swap/percent --warning 40 --critical 80
%hostname%|cpu usage = /cpu/percent --warning 20 --critical 30
%hostname%|memory usage = /memory/virtual/percent --warning 60 --critical 80

Throughout this exercise, the NRDS configuration is updated (via nrds_updater -h <host>) and those files are unchanged.

Is there a bug in the 1.0 version of the NCPA client regarding the CONFIG_* variables?
Is there a bug in the 1.1 version of the NCPA linux client (running ubuntu 13.10)? (Why would the client config change the case on the CONFIG_* variable keys?
I have the 1.0 client from a previous download, but didn't see it on the internet. Where are both (and future) versions of the NCPA client available on the web?
Should I use NCPA version 1.0 or 1.1?

We are in the process of purchasing Nagios XI. Thank you in advance for your help.

Re: ncpa error messages and bugs 1.0/1.1

Posted: Thu Dec 05, 2013 5:45 pm
by slansing
What NRDS config name are you using in nagios xi for this host? Is it actually "nrds"?

Re: ncpa error messages and bugs 1.0/1.1

Posted: Fri Dec 06, 2013 9:24 am
by kendallchenoweth
I'm using "sample_config". That's what I have listed in the nrds,cfg file as a value for the CONFIG_NAME argument. This worked with ncpa agent version 1.0 but not version 1.1.

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CONFIG_VERSION="3.7"
CONFIG_OS="Linux"
CONFIG_NAME="sample_config"
URL="http://172.28.154.55/nrdp/"
TOKEN="mytoken"
PLUGIN_DIR="/usr/local/ncpa/plugins"
SEND_NRDP="/usr/local/nrdp/clients/send_nrdp.sh"
TMPDIR="/usr/local/nrdp/clients/tmp"
COMMAND_PREFIX=""
LOG_FILE="/usr/local/nrdp/clients/nrds.log"
UPDATE_CONFIG="1"
UPDATE_PLUGINS="1"

command[ncpa-random]=/usr/local/ncpa/plugins/check_ncpa.py -H `hostname -A` -t mytoken  -P 5693 -M  'agent/plugin/random.pl' -w 5 -c 7

Re: ncpa error messages and bugs 1.0/1.1

Posted: Fri Dec 06, 2013 2:46 pm
by slansing
Going back to the API issue for a moment, it almost seems as if your API token for the local ncpa install is incorrect. No back to the nrds issue, you did try using both upper and lower case "CONFIG_NAME" on version 1.1 correct?

Re: ncpa error messages and bugs 1.0/1.1

Posted: Fri Dec 06, 2013 4:24 pm
by kendallchenoweth
The API token is correct, however I don't think the software thinks it is correct, perhaps because of a misidentification of the hostname.

Passive and active check do work. However the ncpa_passive.log is being flooded with...

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ImportError: No module named expat; use SimpleXMLTreeBuilder instead
2013-12-06 16:16:35,887 47698 INFO Hostname is being assigned as the domain name of this computer.
2013-12-06 16:16:35,887 47698 INFO HOSTNAME was not explicitly declared. Using kchenowe-ubuntu
2013-12-06 16:16:35,888 47698 INFO Hostname is being assigned as the domain name of this computer.
2013-12-06 16:16:35,888 47698 INFO HOSTNAME was not explicitly declared. Using kchenowe-ubuntu
2013-12-06 16:16:35,889 47698 INFO Hostname is being assigned as the domain name of this computer.
2013-12-06 16:16:35,889 47698 INFO HOSTNAME was not explicitly declared. Using kchenowe-ubuntu
2013-12-06 16:16:35,892 47698 INFO Starting new HTTPS connection (1): 172.28.154.55
2013-12-06 16:16:35,946 47698 ERROR No module named expat; use SimpleXMLTreeBuilder instead
Traceback (most recent call last):
  File "ncpa_posix_passive.py", line 41, in run_all_handlers
  File "/usr/local/ncpa/passive/nrds.py", line 21, in run
    if self.config_update_is_required():
  File "/usr/local/ncpa/passive/nrds.py", line 99, in config_update_is_required
    response_xml = ET.fromstring(url_request.content)
  File "/usr/lib/python2.6/xml/etree/ElementTree.py", line 962, in XML
  File "/usr/lib/python2.6/xml/etree/ElementTree.py", line 1118, in __init__
ImportError: No module named expat; use SimpleXMLTreeBuilder instead

and the http get to the API subtree on the URL HUD doesn't work as described earlier. The cause for both of them could be hostname resolution.

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nagios@kchenowe-ubuntu:/usr/local/ncpa/plugins$ /usr/local/ncpa/plugins/check_ncpa.py -H `hostname -A` -t mytoken  -P 5693 -M cpu/percent
OK: Percent was 2.0%,4.0%|'percent_0'=2.0% 'percent_1'=4.0%
nagios@kchenowe-ubuntu:/usr/local/ncpa/plugins$ /usr/local/ncpa/plugins/check_ncpa.py -H kchenowe-ubuntu -t mytoken  -P 5693 -M cpu/percent
OK: Percent was 8.9%,7.1%|'percent_0'=8.9% 'percent_1'=7.1%

So my only real problem is that the ncpa_passive.log is spitting out (bogus?) error message out of control and, less important, the HUD on the agent web page doesn't work. (I'm more concerned about the first problem.)

-Kendall Chenoweth

Re: ncpa error messages and bugs 1.0/1.1

Posted: Mon Dec 09, 2013 1:41 pm
by slansing
Looking into this one too. Thank you!

Re: ncpa error messages and bugs 1.0/1.1

Posted: Tue Dec 10, 2013 11:54 am
by nscott
Kendall,

You're absolutely correct, NRDS goes case sensitive in this case, good catch.

I've found a bug that would be causing the API to be dumping bad results on some systems to (ie: the no results for node). I'm working on fixing the release, but I need to do some testing.

Re: ncpa error messages and bugs 1.0/1.1

Posted: Wed Feb 19, 2014 2:13 pm
by kendallchenoweth
I'm just curious what the release schedule is for the bug fix. No rush. Thanks!

-Kendall Chenoweth

Re: ncpa error messages and bugs 1.0/1.1

Posted: Wed Feb 19, 2014 5:18 pm
by slansing
Thank you for bumping this! I think Nick is actually working on building the new release, don't quote me on that since he is out right now, but it should be soon!

Re: ncpa error messages and bugs 1.0/1.1

Posted: Thu May 01, 2014 9:48 am
by questrad
Hello,

Any update on this issue?
Is there any new package of NCPA agent with fix?
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