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Operations Screen broke
Posted: Thu Dec 05, 2013 4:49 pm
by snapon_admin
I'm not sure how long this has been like this (it was working roughly 2-3 weeks ago for sure), but my Operations team just pointed out to me that our Operations Screen is hosed. Screenshot for reference, any idea where to begin in regards to fixing this?
Re: Operations Screen broke
Posted: Thu Dec 05, 2013 5:07 pm
by abrist
Lets start by checking the logs. Run the following tail, browse to the opscreen, wait a moment, and then kill the tail with "ctrl-c". Post the output of the tail here.
Re: Operations Screen broke
Posted: Thu Dec 05, 2013 5:13 pm
by snapon_admin
Attached.
Re: Operations Screen broke
Posted: Thu Dec 05, 2013 5:35 pm
by abrist
You may have an old version of opscreen. What version of the component are you currently running?
Re: Operations Screen broke
Posted: Fri Dec 06, 2013 10:06 am
by snapon_admin
How do I check that? Normally I just go to admin > manage components and check for an update. It doesn't say an update is available for operations screen, but it also doesn't tell me the current version.
Re: Operations Screen broke
Posted: Fri Dec 06, 2013 10:23 am
by snapon_admin
This can be closed, I just went and re-downloaded the component and re-loaded it. All is working now, thanks!
Re: Operations Screen broke
Posted: Fri Dec 06, 2013 10:35 am
by abrist
No problem. Enjoy the weekend!