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Monitoring Avaya with Nagios XI

Posted: Tue Jun 07, 2011 11:55 am
by cwscribner
Hi all.

I'd like to monitor an Avaya server and the snmp alerts it send out with Nagios XI. How do I go about doing that?

Re: Monitoring Avaya with Nagios XI

Posted: Tue Jun 07, 2011 6:38 pm
by mguthrie
I'm not too familiar with this particular hardware, and at the moment we don't have any documentation for it. However I did find this listing on the Nagios exchange.
http://exchange.nagios.org/directory/Pl ... ad/details

Re: Monitoring Avaya with Nagios XI

Posted: Wed Jun 08, 2011 8:54 am
by nscott
Avaya looks to be a pretty specialized system that I don't have a lot of experience with, but I can give you some links.

Great in-house documentation on using SNMP traps with NagiosXI:
http://assets.nagios.com/downloads/nagi ... ith_XI.pdf

Another great in-house document on sending SNMP traps with NagiosXI:
http://assets.nagios.com/downloads/nagi ... ios_XI.pdf

Appears to be a useful discussions about Avaya and SNMP:
http://www.aucommunity.com/showthread.p ... ght=nagios

There seem to be a lot of Support Forums that are Avaya specific.

EDITED: Looks like mguthrie beat me to the punch on a few things.

Re: Monitoring Avaya with Nagios XI

Posted: Thu Jun 09, 2011 10:54 am
by cwscribner
Thanks for the replies.

I've already followed the instructions provided by Nagios to incorporate SNMP and I've had no luck. I installed everything dictated by the documentation, added the MIB for the Avaya device, and manually entered the OIDs (text, not numeric), but Nagios still wouldn't grab anything. Any more ideas?

Re: Monitoring Avaya with Nagios XI

Posted: Thu Jun 09, 2011 11:40 am
by nscott
Well, lets start from the top, can you tell if the Avaya server is actually receiving the SNMP traps? Do you have a tool that can tell if its receiving them?

Re: Monitoring Avaya with Nagios XI

Posted: Thu Jun 09, 2011 11:56 am
by cwscribner
nscott wrote:Well, lets start from the top, can you tell if the Avaya server is actually receiving the SNMP traps? Do you have a tool that can tell if its receiving them?
I guess the way its supposed to work is the Avaya server should send traps to the Nagios server. However, I haven't seen anything in the log files (on the Nagios server) in relation to SNMP.

Re: Monitoring Avaya with Nagios XI

Posted: Thu Jun 09, 2011 12:08 pm
by tonyyarusso
Are your SNMP traps showing up in the unconfigured objects instead? Have you tried turning on debugging for snmptt, nagios, and related components and looking for useful hints in their logs?

Re: Monitoring Avaya with Nagios XI

Posted: Mon Jun 13, 2011 1:20 pm
by cwscribner
I have debugging turned on for snmptt. How do I enable it for Nagios?

Re: Monitoring Avaya with Nagios XI

Posted: Mon Jun 13, 2011 4:06 pm
by nscott
Thats kept as a variable option in the nagios.cfg (usually located in nagios/etc/nagios.cfg)

You can see where the debug file is being written to with the debug_file variable, and then you can set the debug_level with the following options:

-1 = Log everything
0 = Log nothing (default)
1 = Function enter/exit information
2 = Config information
4 = Process information
8 = Scheduled event information
16 = Host/service check information
32 = Notification information
64 = Event broker information

If 16 or 32 don't show anything, then try -1.

Also, set the debug_verbosity 1.

After editing any of these you'll need to restart Nagios. Hopefully these debugging options will show something helpful in the logs.