Nagios Support Forum

Hi Support,

I have issues while generating the PDF report through Nagios, i tried reinstalling the wkhtml once i went through the other post in support forum. But still it didnt worked. Below is complete error which i am getting the error_log.

Error: Failed loading page http://192.168.5.180/nagiosxi//reports/ ... cale=en_EN (sometimes it will work just to ignore this error with --load-error-handling ignore)
[Thu Jan 02 13:15:28 2014] [error] [client 192.168.10.48] PHP Notice: Undefined variable: fullbody in /usr/local/nagiosxi/html/reports/availability.php on line 1801, referer: http://10.0.206.29/nagiosxi/reports/ava ... vicegroup=

There was a bug with locales in previous versions. Update XI to 2012r2.7 and the issue should be resolved.

abrist wrote:There was a bug with locales in previous versions. Update XI to 2012r2.7 and the issue should be resolved.

Thanks for the note... let us try that and get back to you.

np. Let us know if you have further issues.

I did a upgrade in out Nagios dev environment. After upgrade still the problem persist, I am attaching the screen shot for your reference.

Error_log after upgrade:

Error: Failed loading page http://192.168.5.180/nagiosxi//reports/ ... cale=en_US (sometimes it will work just to ignore this error with --load-error-handling ignore)
[Thu Jan 02 15:18:19 2014] [error] [client 192.168.10.48] PHP Notice: Undefined variable: fullbody in /usr/local/nagiosxi/html/reports/execsummary.php on line 435, referer: http://10.0.206.29/nagiosxi/reports/exe ... vicegroup=

1) Is that error written to the log on viewing of the report, or on generation of the pdf?
2) Are you attempting a scheduled report, or just trying to save the pdf from the browser?

The error is recorded in error_log file of apache, there is no error seen on nagios console. I am just trying to download the report in pdf format, I am not scheduling any report.

What do you have in the "Program URL" and "External URL" fields under "System Settings" (Admin->Manage System Config)? Can this URL resolve on the Nagios XI server?

Thanks the problem was the Program URL, this has resolved our issue in Nagios development environment. We will try to implement same for production.