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ERROR unable to read system id

Posted: Fri Jan 03, 2014 2:24 pm
by mohammedqayyum
Getting ERROR unable to read system id when i try to install Nagios Network Analyzer on RHEL 6 (64 bit) RHN subscribed.
# subscription-manager list
+-------------------------------------------+
Installed Product Status
+-------------------------------------------+
Product Name: Red Hat Enterprise Linux Server
Product ID: 69
Version: 6.3
Arch: x86_64
Status: Subscribed
Status Details:
Starts: 09/15/2013
Ends: 09/15/2014
------
nagiosna]# ./fullinstall
ERROR: unable to read system id.
ERROR: your Red Hat installation is not registered or does not have proper entitlements. Please register or enable entitlements at rhn.redhat.com.

Re: ERROR unable to read system id

Posted: Fri Jan 03, 2014 2:58 pm
by slansing
Can you attach your installation log for us to see? This should be a fairly early on error but may have some more verbose information.

Re: ERROR unable to read system id

Posted: Fri Jan 03, 2014 3:16 pm
by mohammedqayyum
After getting this error i use to run 0-yum this cmd from Nzgiosxi it was execute without any error.
I attached the install.log and install.log.syslog

Re: ERROR unable to read system id

Posted: Mon Jan 06, 2014 9:47 am
by sreinhardt
To verify, is this a RHEL or oracle linux? In the case that this is RHEL, have you registered this installation with them, or what form of activation are you using for licensing and updates?

Re: ERROR unable to read system id

Posted: Mon Jan 06, 2014 10:45 am
by mohammedqayyum
We are using RHEL, after installing RHEL we are registering it using the command "subscription-manager-gui".
subscription name Red Hat Enterprise Linux Server, Self-support (1-2 sockets) (Up to 1 guest) and service level is "self support".

Re: ERROR unable to read system id

Posted: Mon Jan 06, 2014 11:05 am
by lmiltchev
What is the output of the following commands?

Code: Select all

less /etc/sysconfig/rhn/systemid
rhn_check -v
echo $?

Re: ERROR unable to read system id

Posted: Mon Jan 06, 2014 1:01 pm
by mohammedqayyum
]# less /etc/sysconfig/rhn/systemid
/etc/sysconfig/rhn/systemid: No such file or directory
----
# rhn_check -v
ERROR: unable to read system id.
----
# echo $?
0

Re: ERROR unable to read system id

Posted: Mon Jan 06, 2014 1:07 pm
by abrist
rhn_check is redhat's own bin to check registration. Are you sure this system is registered and subscribed?

Re: ERROR unable to read system id

Posted: Mon Jan 06, 2014 1:14 pm
by mohammedqayyum
Yeah its is
# subscription-manager list
+-------------------------------------------+
Installed Product Status
+-------------------------------------------+
Product Name: Red Hat Enterprise Linux Server
Product ID: 69
Version: 6.3
Arch: x86_64
Status: Subscribed
Status Details:
Starts: 09/15/2013
Ends: 09/15/2014

Re: ERROR unable to read system id

Posted: Mon Jan 06, 2014 1:23 pm
by lmiltchev
It is strange that the "/etc/sysconfig/rhn/systemid" is not found... I am not sure what the issue is, but you may need to re-register:

https://access.redhat.com/site/solutions/8036

BTW, what is the output of the following command?

Code: Select all

cat /etc/*release