Nagios Support Forum

We are getting below error while performing upgrade from 2.5 to nagios xi 2.7.

Can you let us know how ro resolve it.

tmproot@usa7061lv981>./upgrade
OLD VERSION: 314
Loaded plugins: product-id, rhnplugin, security, subscription-manager
This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register.
This system is receiving updates from RHN Classic or RHN Satellite.
Setting up Install Process
No package php-mbstring available.
Error: Nothing to do
tmproot@usa7061lv981>

"This system is not registered to Red Hat Subscription Management. You can use subscription-manager to register."

This is your issue, I recommend you contact RHEL, or your in house RHEL admin to get this sorted out. When you see non nagios related errors and issues we ask that you contact the respective company for support with their product.. in this case.. we do not run support for Red Hat.

okay we will work with our system admins for this issue.


One more issue.We have test server which we upgraded recently to 2.7 now when we are doing production it showed 2.8b.
So thought of updating test as well to same version but getting below issue.

Transaction Summary
================================================================================
Install 3 Package(s)
Upgrade 11 Package(s)
Total size: 7.8 M
Total download size: 1.1 M
Downloading Packages:
http://13.129.108.100/repository/RHEL5/ ... 9.i386.rpm: [Errno 12] Timeout: <urlopen error timed out>
Trying other mirror.
http://13.129.108.100/repository/RHEL5/ ... 9.i386.rpm: [Errno 12] Timeout: <urlopen error timed out>
Trying other mirror.
Error Downloading Packages:
php-common-5.1.6-40.el5_9.i386: failure: php-common-5.1.6-40.el5_9.i386.rpm from RHEL5-Server-WDC: [Errno 256] No more mirrors to try.
php-mbstring-5.1.6-40.el5_9.i386: failure: php-mbstring-5.1.6-40.el5_9.i386.rpm from RHEL5-Server-WDC: [Errno 256] No more mirrors to try.

It appears to be the same as the original issue. Your system is unable to download packages from Red Hat, which only Red Hat or your admin can solve.

As slansing originally said and belvdr just reiterated, you will need to update your RHN subscription.

If you have any unrelated questions, please open a separate thread. Otherwise if you have no more questions regarding this issue I will be closing this thread.

You may close this.