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SNMPTT does not send NOTIFICATIONS to NAGIOS

https://support.nagios.com/forum/viewtopic.php?t=25337

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SNMPTT does not send NOTIFICATIONS to NAGIOS

Posted: Thu Jan 30, 2014 5:14 am
by yellowdog
Hello everybody,

I'm facing a big problem to get snmp traps from my hosts.

I'm using Nagios core 3.4.4 on a FAN distrib.

If I test manually service and host traps, it's working fine:

The command to test the service manually is:
echo "['date +%s'] PROCESS_SERVICE_CHECK_RESULT;G2K8CATIA;TRAP;1;test" >/var/log/nagios/rw/nagios.cmd
And in the /var/log/messages I get notifications:
Jan 29 17:00:54 GLNXNGIOS nagios: EXTERNAL COMMAND: PROCESS_SERVICE_CHECK_RESULT;G2K8CATIA;TRAP;1;test
Jan 29 17:00:57 NXNGIOS nagios: PASSIVE SERVICE CHECK: G2K8CATIA;TRAP;1;test
Jan 29 17:00:57 NXNGIOS nagios: SERVICE ALERT: G2K8CATIA;TRAP;WARNING;HARD;1;test
Jan 29 17:00:57 NXNGIOS nagios: SERVICE NOTIFICATION: Nicolas;G2K8CATIA;TRAP;WARNING;notify-service-by-email;test
Jan 29 17:00:57 NXNGIOS nagios: SERVICE NOTIFICATION: Hotline;G2K8CATIA;TRAP;WARNING;notify-service-by-email;test
Now if I want to test it from a CISCO switchconfigured like this:

Code: Select all

snmp-server community public RO 
snmp-server enable traps snmp authentication warmstart linkdown linkup coldstart 
snmp-server enable traps config 
snmp-server enable traps copy-config 
snmp-server enable traps syslog 
snmp-server enable traps entity 
snmp-server enable traps flash insertion removal 
snmp-server enable traps bridge 
snmp-server enable traps stpx 
snmp-server enable traps rtr 
snmp-server enable traps c2900 
snmp-server enable traps vtp 
snmp-server enable traps vlancreate 
snmp-server enable traps vlandelete 
snmp-server enable traps port-security 
snmp-server enable traps MAC-Notification 
snmp-server enable traps envmon fan shutdown supply temperature status 
snmp-server enable traps hsrp 
snmp-server enable traps cluster 
snmp-server enable traps vlan-membership 
snmp-server host 128.1.xxx.yyy version 2c public




If I shut an interface on any port, I receive the following data in /var/log/snmptt/snmptt.log


Code: Select all

Wed Jan 29 15:00:27 2014 .1.3.6.1.4.1.9.9.43.2.0.1 Normal "Status Events" sw_arb_114_11 - Notification of a configuration management event as 1 2 3 
Wed Jan 29 15:00:27 2014 .1.3.6.1.4.1.9.9.43.2.0.1 Normal "Status Events" sw_arb_114_11 - Notification of a configuration management event as 1 2 3 
Wed Jan 29 15:01:05 2014 .1.3.6.1.6.3.1.1.5.3 CRITICAL "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 ethernetCsmacd administratively down 
Wed Jan 29 15:01:05 2014 .1.3.6.1.6.3.1.1.5.3 CRITICAL "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 ethernetCsmacd administratively down 
Wed Jan 29 15:01:05 2014 .1.3.6.1.6.3.1.1.5.3 CRITICAL "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 ethernetCsmacd administratively down 
Wed Jan 29 15:01:05 2014 .1.3.6.1.6.3.1.1.5.3 Normal "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 ethernetCsmacd administratively down 
Wed Jan 29 15:01:05 2014 .1.3.6.1.6.3.1.1.5.3 Normal "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 ethernetCsmacd administratively down 
Wed Jan 29 15:01:05 2014 .1.3.6.1.6.3.1.1.5.3 CRITICAL "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 6 administratively down 
Wed Jan 29 15:01:05 2014 .1.3.6.1.6.3.1.1.5.3 CRITICAL "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 6 administratively down 
Wed Jan 29 15:01:05 2014 .1.3.6.1.6.3.1.1.5.3 CRITICAL "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 6 administratively down 
Wed Jan 29 15:01:05 2014 .1.3.6.1.6.3.1.1.5.3 Normal "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 6 administratively down




and in the /var/log/messages


Code: Select all

Jan 29 15:01:05 GLNXNGIOS snmptrapd[2814]: 2014-01-29 15:01:05 sw_arb_114_11.mydom.com [UDP: [128.1.xxx.yyy]:54188]: .1.3.6.1.2.1.1.3.0 = Timeticks: (70548266) 8 days, 3:58:02.66 .1.3.6.1.6.3.1.1.4.1.0 = OID: .1.3.6.1.6.3.1.1.5.3 .1.3.6.1.2.1.2.2.1.1.3 = INTEGER: 3 .1.3.6.1.2.1.2.2.1.2.3 = STRING: FastEthernet0/3 .1.3.6.1.2.1.2.2.1.3.3 = INTEGER: ethernetCsmacd(6) .1.3.6.1.4.1.9.2.2.1.1.20.3 = STRING: "administratively down" 
Jan 29 15:01:10 GLNXNGIOS snmptt[2786]: .1.3.6.1.6.3.1.1.5.3 CRITICAL "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 ethernetCsmacd administratively down 
Jan 29 15:01:10 GLNXNGIOS last message repeated 2 times 
Jan 29 15:01:10 GLNXNGIOS snmptt[2786]: .1.3.6.1.6.3.1.1.5.3 Normal "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 ethernetCsmacd administratively down 
Jan 29 15:01:10 GLNXNGIOS snmptt[2786]: .1.3.6.1.6.3.1.1.5.3 Normal "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 ethernetCsmacd administratively down 
Jan 29 15:01:10 GLNXNGIOS snmptt[2786]: .1.3.6.1.6.3.1.1.5.3 CRITICAL "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 6 administratively down 
Jan 29 15:01:10 GLNXNGIOS last message repeated 2 times 
Jan 29 15:01:10 GLNXNGIOS snmptt[2786]: .1.3.6.1.6.3.1.1.5.3 Normal "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 6 administratively down 
Jan 29 15:01:10 GLNXNGIOS snmptt[2786]: .1.3.6.1.6.3.1.1.5.3 Normal "Status Events" sw_arb_114_11 - A linkDown trap signifies that the SNMP entity, acting in 3 FastEthernet0/3 6 administratively down


AS WE CAN SEE, NO EXTERNAL COMMAND: PROCESS_SERVICE_CHECK_RESULT is generated following the snmptt translation and THAT'S THE ORIGINE OF THE PROBLEM I THINK.

I modified the snmptt.conf.SW_C2950_IF in order to generate CRITICAL event when a port is shutdowned


Code: Select all

MIB: IF-MIB (file:/TEMP/IF-MIB.mib) converted on Thu Jan 16 14:40:26 2014 using snmpttconvertmib v1.3 
# 
# 
# 
EVENT linkDown .1.3.6.1.6.3.1.1.5.3 "Status Events" CRITICAL 
FORMAT A linkDown trap signifies that the SNMP entity, acting in $* 
EXEC /usr/local/nagios/libexec/eventhandlers/submit_check_result $r TRAP 1 "A linkDown trap signifies that the SNMP entity, acting in $*" 
SDESC 
A linkDown trap signifies that the SNMP entity, acting in 
an agent role, has detected that the ifOperStatus object for 
one of its communication links is about to enter the down 
state from some other state (but not from the notPresent 
state). This other state is indicated by the included value 
of ifOperStatus. 
Variables: 
1: ifIndex 
2: ifAdminStatus 
3: ifOperStatus 
EDESC 
#




Despite all these settings, no notifications is sent from NAGIOS.

What's wrong with my configuration ?

Re: SNMPTT does not send NOTIFICATIONS to NAGIOS

Posted: Thu Jan 30, 2014 1:30 pm
by sreinhardt
I hate to be the bearer of bad news, but we do not support FAN installations, you will need to contact their support forums or mail. From just an initial glance, you likely are having issues with either the service name matching from what snmptt is sending to nagios.cmd, or the user running snmptt daemon does not have writes to modify nagios.cmd and write passive checks to it.
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