Nagios Support Forum

Hello everybody,
How can i add an acknowledgement link into alerts emails ? Thanks for your advices


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Nagios XI 2012R2.3

XI includes rapid response urls, but those do not immediately acknowledge - it take a couple clicks. Is the rapid response url not rapid enough?
Acknowledging directly from the email is not the easiest task, but it is possible.

Could you help me with this ? Thank you

What are you looking for additional help with specifically? Were you refering to ack from email as abrist had mentioned?

Acknowledging directly from the email is not the easiest task, but it is possible.

I need help with this. Thank you

Have you tried using the rapid response link in the email?

Yes, but is this possible to use a direct link to acknowledgments ?

It is possible, but not easy, nor is it truly supported. You can add the following links to the email to take you to the host/service acknowledge page in core: BUT: If your hostname or service name includes NON-ALPHANUMERICS, this will not work as those characters need to be url encoded. So you will have to write a new notification script to do so.

ADDITIONAL BUT: This will still not get you to the point of auto-acknowledging as it will still require you to submit the acknowledge. For auto acknowledge, you will need a second script that gets run from a url (so you may need to create a cgi) that will write an acknowledgement to the nagiso command pipe.
http://old.nagios.org/developerinfo/ext ... mand_id=40
This will be automatic, but a big pita to implement.

Maybe someone here has a simpler solution.

Thank you!

You are most welcome. Best of luck!