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The Graphics Problems
Posted: Wed Feb 05, 2014 8:30 am
by gfesj69
Hi everyone!
We are running a Nagios XI 2012R2.7
VMWare downloaded from Nagios
We are checking some servers and we verifiy that the graphics do not show any informations, the checks is ok, but we can not see the info in the graphics. Here is a print screeen.
All hosts have the same problem!
Thanks for help!
Re: The Graphics Problems
Posted: Wed Feb 05, 2014 9:24 am
by scottwilkerson
What is the load on the server, as seen on Admin -> System Status?
Also, what is the output of running the following commands:
Code: Select all
ls /usr/local/nagios/var/spool/perfdata|wc -l
ls /usr/local/nagios/var/spool/xidpe|wc -l
service crond status
chage -l nagios
Re: The Graphics Problems
Posted: Wed Feb 05, 2014 1:39 pm
by gfesj69
Hi Scott, thank you for your help.
Here are the outputs,
----
[root@SPAM-VM-NGS01 etc]# ls /usr/local/nagios/var/spool/perfdata|wc -l
2
[root@SPAM-VM-NGS01 etc]# ls /usr/local/nagios/var/spool/xidpe|wc -l
0
[root@SPAM-VM-NGS01 etc]# service crond status
crond (pid 1554) is running...
[root@SPAM-VM-NGS01 etc]# chage -l nagios
Last password change : Nov 26, 2013
Password expires : never
Password inactive : never
Account expires : never
Minimum number of days between password change : 0
Maximum number of days between password change : 99999
Number of days of warning before password expires : 7
[root@SPAM-VM-NGS01 etc]#
Re: The Graphics Problems
Posted: Wed Feb 05, 2014 2:17 pm
by slansing
Are performance graphs properly showing in Home > Graph Explorer > Scalable Performance Graphs?
Re: The Graphics Problems
Posted: Wed Feb 05, 2014 2:21 pm
by gfesj69
No they not!
Re: The Graphics Problems
Posted: Wed Feb 05, 2014 2:24 pm
by belvdr
Could this be a browser and/or plugin issue? Mine loads in Chrome, but I have my ad blocker disabled on internal sites.
EDIT: While that may be the case for the black charts, the RRD charts at the top would not be impacted.
Re: The Graphics Problems
Posted: Wed Feb 05, 2014 2:35 pm
by gfesj69
I disable the pop up too and test with Internet Explorer and the problem still happen.
Thank you for you help!
Re: The Graphics Problems
Posted: Wed Feb 05, 2014 4:12 pm
by lmiltchev
Have you tried following the steps, outlined on our wiki page?
http://support.nagios.com/wiki/index.ph ... h_Problems
Re: The Graphics Problems
Posted: Thu Feb 06, 2014 7:37 am
by gfesj69
Thank you!
The problem was fix, file permisions problems! Thanks everyone!
Re: The Graphics Problems
Posted: Thu Feb 06, 2014 10:11 am
by tmcdonald
Alright, I'll be closing this thread now. If you have any other issues feel free to open another.