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Icons are not showing up

Posted: Thu Feb 06, 2014 1:44 pm
by ecarrasq
System Info

Linux Distribution and version?

*Linux version 2.6.18-348.16.1.el5PAE #1 SMP Wed Aug 21 04:49:45 EDT 2013 i686 i686 i386 GNU/Linux
CentOS release 5.7 (Final)



32 or 64bit?

32 bit

VMware Image or Manual Install of XI?

VMware Image

Are there specials configurations on your system, ie; is Gnome installed? Are you using a proxy? Are you using SSL?

Forced SSL on NagiosXi login web screen

Nagios Xi version:

Nagios XI 2012R2.8c

ISSUE
Icons are not showing up in several places.

Please see screenshots:
icon.jpg
From Core Config Manager:
icons3.jpg

Also, I right clicked on one of the "empty icons" and copied the URL:

https://<nagiosserver>/nagiosxi//images/chart_line.png

Looks like the path is missing, not sure if this is the same path missing for all, but thought I note that.

Please help.
Eddie

Re: Icons are not showing up

Posted: Thu Feb 06, 2014 3:03 pm
by abrist
Can you post a large tail of the apache error log?

Code: Select all

tail -50 /var/log/httpd/error_log

Re: Icons are not showing up

Posted: Thu Feb 06, 2014 3:38 pm
by ecarrasq
please see attachment

Re: Icons are not showing up

Posted: Thu Feb 06, 2014 4:13 pm
by lmiltchev
You have several "Permission denied" errors in the apache error log... Do you have selinux, pam security, etc. enabled on this system? Do you have "crontab.allow" or "crontab.deny" set up?

Did you follow the steps, outlined in this document, while setting up SSL?

Run the following commands and show us the output in code wraps:

Code: Select all

tail -50 /var/log/cron
chage -l nagios

Re: Icons are not showing up

Posted: Thu Feb 06, 2014 6:38 pm
by ecarrasq
Resolved during a Nagios Support gotomeeting by Mike, as we were working on a high critical issue and made sure this was not related.

It was permissions issue related.