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Auto-Discovery jobs stalls
Posted: Tue Feb 11, 2014 1:51 pm
by nanz28v
I try to run auto-discovery on one test server IP address and had OS discovery set to no. The job hangs there for at leaste 15 minutes without a result produced. Below is a screenshot. Am I doing something wrong? Thank you.
Re: Auto-Discovery jobs stalls
Posted: Tue Feb 11, 2014 1:53 pm
by tmcdonald
Re: Auto-Discovery jobs stalls
Posted: Tue Feb 11, 2014 2:01 pm
by nanz28v
I downloaded the zip. When I tried to upload the zip file I got "Component installation failed." What did I do wrong?
Re: Auto-Discovery jobs stalls
Posted: Tue Feb 11, 2014 3:09 pm
by slansing
It should be autodiscovery.zip, uploaded to Admin > Manage Components. It works fine one our end, and with a few customers who have had to use it. Try my attachment.
Re: Auto-Discovery jobs stalls
Posted: Tue Feb 11, 2014 3:19 pm
by nanz28v
The new zip failed as well:
Re: Auto-Discovery jobs stalls
Posted: Tue Feb 11, 2014 3:32 pm
by tmcdonald
Delete the old one before installing the new.
Re: Auto-Discovery jobs stalls
Posted: Tue Feb 11, 2014 3:46 pm
by nanz28v
I removed the old one and the new install still failed.
Re: Auto-Discovery jobs stalls
Posted: Wed Feb 12, 2014 11:39 am
by tmcdonald
Please run the following and provide the output:
Code: Select all
ls -l /usr/local/nagiosxi/html/includes/components/
ls -l /usr/local/nagiosxi/html/includes/components/autodiscovery/
ls -l /usr/local/nagiosxi/html/admin/
Re: Auto-Discovery jobs stalls
Posted: Wed Feb 12, 2014 2:16 pm
by tacticowl
I'm having the exact same issue including being unable to install the .zip provided. Would you like me to make a new forum thread regarding this?
Re: Auto-Discovery jobs stalls
Posted: Wed Feb 12, 2014 2:20 pm
by tmcdonald
Please do. That way we can keep better track of separate issues and who has performed what troubleshooting tasks.