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Admin account
Posted: Wed Feb 12, 2014 2:31 am
by Fred Kroeger
It appears that the nagiosna account has lost it's admin rights?
I don't have the ability to add sources, user accounts etc.
I was able to do it originally when I set it up but it's changed after the last bounce.
Is there anyway I can set it back to Admin ?
regards... Fred
Re: Admin account
Posted: Wed Feb 12, 2014 10:26 am
by lmiltchev
Do you have any other admin account, that you can use to log in the Nagios NA? You can go to "User Management", find your account, click on the "Edit" action button, select "Admin" under the "User Access Level", and click on "Save User".
Re: Admin account
Posted: Thu Feb 13, 2014 1:49 am
by Fred Kroeger
Yes that is what I would have done , however I didn't set up any other admin accounts only user accounts.
Fred
Re: Admin account
Posted: Thu Feb 13, 2014 2:55 am
by Fred Kroeger
Update on this issue. I talked to one of the users who I setup an account for and he is certain that I created an Admin account for him.
If that is correct then my problem seems to be consistent with other Admin users as he also does not have Admin access anymore.
Fred
Re: Admin account
Posted: Thu Feb 13, 2014 12:29 pm
by lmiltchev
You must've modified something in the database... I don't believe you can make nagiosadmin a "non-admin" user... Anyway, run the following commands in CLI:
Code: Select all
echo 'UPDATE nagiosna_users_groups SET group_id=1 where user_id=1;' | grep mysql
This should give nagiosadmin administrative rights. Then you can do the rest in the GUI.
Re: Admin account
Posted: Thu Feb 13, 2014 10:10 pm
by Fred Kroeger
It finally tweaked when you kept referring to the admin user as nagiosadmin! I was so convinced that the admin user was nagiosna that in fact I even created another NNA VM to prove this.
So now that I am finally convinced... I have no idea what the nagiosadmin user password is anymore.
So if you can indulge me once more.... how do you reset the nagiosadmin password on NNA?
Regards Fred
Re: Admin account
Posted: Fri Feb 14, 2014 11:10 am
by lmiltchev
I sent you a PM.
Re: Admin account
Posted: Wed Feb 19, 2014 4:54 am
by Fred Kroeger
Thanks - all resolved now