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Forum post alert

Posted: Thu Feb 13, 2014 1:28 pm
by heritages
Hi there,

I'm I supposed to receive email alerts when someone replies to a forum post. Not getting them right now. Don't see any emails hitting my firewall either. Any idea?

Thanks

Re: Forum post alert

Posted: Thu Feb 13, 2014 1:33 pm
by slansing
We don't have any settings that would stop that from happening, it works fine on our end, and for other users. Maybe you should check the phpbb forums to see if they have any ideas? Make sure you subscribe to threads. Beyond that there are no other user specific settings.

Re: Forum post alert

Posted: Thu Feb 13, 2014 1:37 pm
by heritages
do you know the email address that I would receive the email from?

Re: Forum post alert

Posted: Thu Feb 13, 2014 1:52 pm
by slansing
I believe it would be [email protected]

Re: Forum post alert

Posted: Thu Feb 13, 2014 1:53 pm
by tmcdonald
Are you in fact subscribed to each thread? You don't automatically get emailed unless you subscribe.

Re: Forum post alert

Posted: Thu Feb 13, 2014 2:07 pm
by heritages
do I have to subscribe to my own posts? I'm only concerned about the when someone replies to questions to threads that I've created.

Re: Forum post alert

Posted: Thu Feb 13, 2014 2:29 pm
by tmcdonald
heritages wrote:do I have to subscribe to my own posts?
Yes you do. There is a box you can check when you create a thread to subscribe to it.

Re: Forum post alert

Posted: Thu Feb 13, 2014 2:34 pm
by heritages
great, thanks. I did so and got an alert to this post. feel free to close this thread.

Thanks again

Re: Forum post alert

Posted: Thu Feb 13, 2014 2:37 pm
by tmcdonald
Not a problem. Here, have another alert :)

Closing now.