Nagios Support Forum

Hello,

Using the WMI plugin and getting this error randomly/sometimes. Restarting the server sometimes fixes. Any ideas or similar experiences?

Running Nagios XI 1.4 with downloaded WMI XI Plugin.


> [Unknown]
> UNKNOWN: Could not retrieve all required data.
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> INTERNAL ERROR: Signal 6 in pid 4770 (4.0.0alpha3-GIT-UNKNOWN) Please
> read the file BUGS.txt in the distribution
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> PANIC: internal error
> BACKTRACE: 20 stack frames:
> #0 /usr/bin/wmic(call_backtrace+0x2b) [0x85f15a3]
> #1 /usr/bin/wmic(smb_panic+0x266) [0x85f18dd]
> #2 /usr/bin/wmic [0x85f1a78]
> #3 /usr/bin/wmic(fault_setup+0) [0x85f1aad]
> #4 [0xda2420]
> #5 /lib/libc.so.6(abort+0x101) [0x1d6701]
> #6 /usr/bin/wmic [0x863b167]
> #7 /usr/bin/wmic [0x863b23c]
> #8 /usr/bin/wmic [0x863b447]
> #9 /usr/bin/wmic [0x863b794]
> #10 /usr/bin/wmic(talloc_named_const+0x1f) [0x863c476]
> #11 /usr/bin/wmic(ndr_pull_WbemQualifiers+0x194) [0x80b9431]
> #12 /usr/bin/wmic(ndr_pull_WbemClass+0x26b) [0x80bbd82]
> #13 /usr/bin/wmic(ndr_pull_DataWithStack+0xd3) [0x80b97f0]
> #14 /usr/bin/wmic(ndr_pull_WbemClassObject+0x30b) [0x80bacaf]
> #15 /usr/bin/wmic(WBEMDATA_Parse+0xef6) [0x80b7693]
> #16 /usr/bin/wmic(IEnumWbemClassObject_SmartNext+0x4e7) [0x80b7dc5]
> #17 /usr/bin/wmic(main+0x50b) [0x80b45cf]
> #18 /lib/libc.so.6(__libc_start_main+0xdc) [0x1c1e9c]
> #19 /usr/bin/wmic [0x80b3a91]
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> INTERNAL ERROR: Signal 6 in pid 4791 (4.0.0alpha3-GIT-UNKNOWN) Please
> read the file BUGS.txt in the distribution
> =-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> PANIC: internal error
> BACKTRACE: 20 stack frames:
> #0 /usr/bin/wmic(call_backtrace+0x2b) [0x85f15a3]
> #1 /usr/bin/wmic(smb_panic+0x266) [0x85f18dd]
> #2 /usr/bin/wmic [0x85f1a78]
> #3 /usr/bin/wmic(fault_setup+0) [0x85f1aad]
> #4 [0x7aa420]
> #5 /lib/libc.so.6(abort+0x101) [0x1d6701]
> #6 /usr/bin/wmic [0x863b167]
> #7 /usr/bin/wmic [0x863b23c]
> #8 /usr/bin/wmic [0x863b447]
> #9 /usr/bin/wmic [0x863b794]
> #10 /usr/bin/wmic(talloc_named_const+0x1f) [0x863c476]
> #11 /usr/bin/wmic(ndr_pull_WbemQualifiers+0x194) [0x80b9431]
> #12 /usr/bin/wmic(ndr_pull_WbemClass+0x26b) [0x80bbd82]
> #13 /usr/bin/wmic(ndr_pull_DataWithStack+0xd3) [0x80b97f0]
> #14 /usr/bin/wmic(ndr_pull_WbemClassObject+0x30b) [0x80bacaf]
> #15 /usr/bin/wmic(WBEMDATA_Parse+0xef6) [0x80b7693]
> #16 /usr/bin/wmic(IEnumWbemClassObject_SmartNext+0x4e7) [0x80b7dc5]
> #17 /usr/bin/wmic(main+0x50b) [0x80b45cf]
> #18 /lib/libc.so.6(__libc_start_main+0xdc) [0x1c1e9c]
> #19 /usr/bin/wmic [0x80b3a91]

Regards,

Snook

There is/was a known issue in 1.4. Check the topic for the resolution.

http://support.nagios.com/forum/viewtop ... f=5&t=2585

Thankyou very much I will have a look.

I tried the solution as per http://support.nagios.com/forum/viewtop ... f=3&t=2585

The WMI errors as per original post have not stopped though, it appears it is still an issue?

This is a big problem!!!

Regards,

Snook

Still getting the same error on a different box and different network. Running NagiosXI 2011r1.5 with the WMI plugin. Running the command manually from the cmdline spits out the original error. Any suggestions or updates?