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Install Error - The script that failed was: './1-prereqs'

Posted: Thu Mar 13, 2014 10:12 am
by brandon.pal
Hey All,

HELP Please. I'm new to Nagios and set it up in our corporate cloud with no issues. I'm now trying to install into our Production cloud and the installer is crashing out. Seems like the issues is with Nagiosxi-deps but I'm really not sure what to try :? .

Any help would be greatly appreciated.

===LOG===

Code: Select all

---> Package xorg-x11-proto-devel.noarch 0:7.6-25.el6 will be installed
--> Running transaction check
---> Package libXau-devel.x86_64 0:1.0.6-4.el6 will be installed
---> Package libsepol-devel.x86_64 0:2.0.41-4.el6 will be installed
---> Package libtool-ltdl.x86_64 0:2.2.6-15.5.el6 will be installed
--> Processing Conflict: nagiosxi-deps-2012r2.9-1.noarch conflicts nagios-nrpe
No package matched to upgrade: nagiosxi-deps
--> Processing Conflict: nagiosxi-deps-2012r2.9-1.noarch conflicts nrpe
No package matched to upgrade: nagiosxi-deps
--> Finished Dependency Resolution
Error: nagiosxi-deps conflicts with nagios-nrpe-2.14-1.el6.rf.x86_64
 You could try using --skip-broken to work around the problem
 You could try running: rpm -Va --nofiles --nodigest
RESULT=1

===================
INSTALLATION ERROR!
===================
Installation step failed - exiting.
Check for error messages in the install log (install.log).

If you require assistance in resolving the issue, please include install.log
in your communications with Nagios XI technical support.

The script that failed was: './1-prereqs'

Re: Install Error - The script that failed was: './1-prereqs

Posted: Thu Mar 13, 2014 10:17 am
by tmcdonald
Did you try to install NRPE on this machine before installing Nagios on it?

Re: Install Error - The script that failed was: './1-prereqs

Posted: Thu Mar 13, 2014 10:49 am
by brandon.pal
I did not but the admin who created the VM for me used a template that had NRPE installed on it.

yum remove nrpe ?

Re: Install Error - The script that failed was: './1-prereqs

Posted: Thu Mar 13, 2014 10:58 am
by tmcdonald
Run that for starters. I actually am not sure if that will remove everything since I haven't seen this before, but if it works like other yum-installed packages it should be fine.

Re: Install Error - The script that failed was: './1-prereqs

Posted: Thu Mar 13, 2014 1:33 pm
by brandon.pal
That worked. Thank you for your help :)