Nagios Support Forum

Being new to Nagios I am learning in production mode. I have gotten the agent to install and run on 2 remote Windows hosts. After I go to the Admin screen to accept the host using Uconfigured Objects. I keep getting a Configuration Failed status. Also, at this stage I am only using Passive Checks. What must review to overcome the failed configuration and be able to place these hosts in a group?

Hey Joe! Glad to see you on the forums!

Alright, so the agents are working at least and you can see them in Unconfigured Objects, that's good. Where exactly are you seeing that error? Normally you can click the "View snapshot" link and it will take you to the latest snapshots, at which point clicking the blue diskette icon will allow you to view the errors. You can post those here if you'd like.

I am getting that error after Step 4 on the "Unconfigured Passive Object Monitoring Wizard" page. The error as stated from the View Lastest Configuration Snapshots is: Error: Could not find any host matching 'McMillan Family Teri (Desktop)' (config file '/usr/local/nagios/etc/services/McMillan Family Teri (Desktop).cfg', starting on line 110)
Error: Could not expand hostgroups and/or hosts specified in service (config file '/usr/local/nagios/etc/services/McMillan Family Teri (Desktop).cfg', starting on line 110)
Error processing object config files!

Trevor your assistance is greatly appreciated,

Joe

Joe, are you currently evaluating XI, or have you purchased?
If you are evaluating, you can request a quickstart remote session (just say the word) where we can help you with any question/configuration for an hour or so through a remote session.
If you are a client, send an email to [email protected], and we will work with you through the ticketing system.

I am still in the evaluating phase. I have already had the opportunity of the Quick Start session. Actually, this issue was discovered. last week, during the session. We ran out of time to diagnose and resolve it. I learned some other good things during the session but now am stuck with what seems to be a broken server. I need help getting past this point or there will be no point in using the server. I am under the impression, from this error and lack of acquiring hosts, that it is a show stopper, for me, if the issue can't be resolved.

@DatamacJoe,

It is because the () are illegal_object_name_chars and cannot be part of a host/service name.

I would go into the Core Config Manager and remove these services and host, then make sure the sending server is sending them with a valid host name, not containing any of the following chars

Thank you,

I believe that you have given me the information to correct the issue. It will be a few hours before I can have a real test completed to know that it worked and the next question is already answered.

The following question will be; Can remote desktop control, of a Windows machine, be established and managed through Nagiosxi?

DatamacJoe wrote:The following question will be; Can remote desktop control, of a Windows machine, be established and managed through Nagiosxi?

There isn't a way for Nagios to log in and do things, no. But in the 2014 release there will be an option under Host/Service Details to click a link and have Nagios generate the proper RDP config for you. Just saves you from clicking Start, All Programs, Accessories, Remote Desktop Connection, etc...