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Custom event handlers

Posted: Mon Apr 14, 2014 3:23 pm
by cunningrat
Okay. Let's say I'm trying to configure an event handler: if a particular service is down on the 3rd SOFT check, fire off a restart script on the remote machine. I got that part. My problem is, if I understand this correctly, my event handler overrides the default XI event handler. So if my restart script fails and the service stays down, the users won't get an email/page.

1) Am I understanding this correctly?

2) If so, do I need to replicate this functionality (user notifications) within my script?

3) Any hints on how to do that?

Re: Custom event handlers

Posted: Mon Apr 14, 2014 4:17 pm
by abrist
1) I don't think so. There is no default *event handler* on objects. There are default *notification handlers*, but they are applied and treated differently than an event handler.
2) nope.
3) In XI, the event handler dropdown should default to nothing. Choose your script for the event and then enable the event with the bullet below the dropdown.