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Service check works in Core, but not XI

https://support.nagios.com/forum/viewtopic.php?t=26811

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Service check works in Core, but not XI

Posted: Mon Apr 28, 2014 11:27 am
by snapon_admin
I've added a couple of new service checks that see to work fine, as I get results in Nagios Core, but they seem to be completely hosed in XI for some reason. See attached screens, in XI everything looks disabled. But in Core, all is well and the check seems to be doing exactly what it's supposed to be doing.

Re: Service check works in Core, but not XI

Posted: Mon Apr 28, 2014 11:43 am
by tmcdonald
It looks like you have tried to disable all checking, notifications, etc in XI. Was there a reason for this? You should just be able to click the green check marks to start those up again.

Re: Service check works in Core, but not XI

Posted: Mon Apr 28, 2014 12:05 pm
by snapon_admin
No, that's what the issue is. Everything is supposed to be active, I set it all active in CCM, it just says it's disabled in XI. When I click the check marks, nothing happens.

Re: Service check works in Core, but not XI

Posted: Mon Apr 28, 2014 12:23 pm
by slansing
Go to Admin > Monitoring Engine Status, my bet is that you have disabled them there.

Re: Service check works in Core, but not XI

Posted: Mon Apr 28, 2014 4:31 pm
by snapon_admin
Doesn't look like it.

Re: Service check works in Core, but not XI

Posted: Mon Apr 28, 2014 4:35 pm
by tmcdonald
You might have two nagios processes running. Run the following and post the output:

Code: Select all

ps -ef | grep /bin/nagios

Re: Service check works in Core, but not XI

Posted: Tue Apr 29, 2014 10:10 am
by snapon_admin

Code: Select all

[root@lisl-ngos-01-pv tmp]# ps -ef | grep /bin/nagios
nagios    1142  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1144  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1147  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1148  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1149  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1151  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1153  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1154  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1156  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1161  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1162  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1165  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1166  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1167  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1168  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1170  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1171  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1177  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1178  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1179  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1183  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1184  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1185  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    1186  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6265  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6271  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6277  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6283  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6287  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6297  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6301  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6305  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6307  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6319  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6320  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6321  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6322  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6326  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6327  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6328  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6329  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6330  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6331  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6343  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6345  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6347  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6348  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6349  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6354  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6356  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6357  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6358  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6362  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6363  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6364  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6365  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6366  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6373  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6374  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6375  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6376  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6377  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6378  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6379  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6386  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6387  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6390  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6391  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6392  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6398  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6399  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6401  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6402  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6403  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6410  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6411  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6412  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6413  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6414  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6415  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6416  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6423  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6424  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6425  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6426  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6427  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6428  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6436  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6437  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6438  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6439  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6440  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6441  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6442  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6443  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6444  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6445  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6446  6865  0 10:09 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6458  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6459  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6460  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6461  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6462  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6463  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6467  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6468  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6470  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6471  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6472  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6473  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6474  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6482  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6483  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6484  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6485  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6486  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6487  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6496  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6497  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6498  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6499  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6500  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6501  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6502  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6505  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6507  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6508  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6509  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6512  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6514  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6520  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6521  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6522  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6524  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6525  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6526  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6534  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6535  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6536  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6537  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6538  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6542  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6543  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6544  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6545  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6546  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6547  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6555  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6556  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6557  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6558  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6559  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6560  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
nagios    6564  6865  0 10:10 ?        00:00:00 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg
root      6570 24426  0 10:10 pts/0    00:00:00 grep /bin/nagios
nagios    6865     1 13 Apr28 ?        03:11:22 /usr/local/nagios/bin/nagios -d /usr/local/nagios/etc/nagios.cfg

Re: Service check works in Core, but not XI

Posted: Tue Apr 29, 2014 3:52 pm
by sreinhardt
Definitely no duplicate nagios processes running! So let's clear up a few things:

How was this service(s) created? Standard wizards, manually via CCM, or manually with flat files via static directory or importing?
Has this always happened with this service(s)?
How long have they been implemented, and if this has not always been the way it\they are do you know about when it changed?
Have there been any other changes made recently?
Are the status messages and performance data being updated in the XI page despite showing as not being checked, like I would assume it is in core?
Are they inactive within CCM?

Re: Service check works in Core, but not XI

Posted: Tue Apr 29, 2014 3:53 pm
by slansing
That is extremely strange... yeah in that screenshot you provided from XI it looks like the service check is not being scheduled, or in this case displayed properly. How did you add the service checks? Were they imported, or did you hand create them in the CCM?

Re: Service check works in Core, but not XI

Posted: Tue Apr 29, 2014 4:18 pm
by snapon_admin
Oh you guys are gonna love this...
How was this service(s) created? Standard wizards, manually via CCM, or manually with flat files via static directory or importing?
Copied from an existing service check on the host (interface status I believe) and then modified from there.
Has this always happened with this service(s)?
Yes, but only on this host (see below, this is the "fun" part).
How long have they been implemented, and if this has not always been the way it\they are do you know about when it changed?
Just added last week.
Have there been any other changes made recently?
Nope.
Are the status messages and performance data being updated in the XI page despite showing as not being checked, like I would assume it is in core?
Nope.
Are they inactive within CCM?
Yep.

So now for the "fun" part. These 2 service checks are on a single host, a switch. They are running the check_nwc_health plugin (http://exchange.nagios.org/directory/Pl ... th/details) with the -mode hardware-health and -mode list-interfaces options. I also added other service checks with the following -mode options: cpu-load, memory-usage, and uptime. All 3 of these work. Now for the biggest head scratcher of them all. I used the Bulk host cloning wizard (yes, on the host with the issue) to add ALL of these service checks, hardware-health and list-interfaces included, to all of our other core switches and every single one works in XI except the checks on this host.

Another thing, we also have 2 host checks (completely unrelated to the above issue as these hosts are not switches, but barracuda load balancers) that are having the exact same issue, but the service checks on these 2 hosts all work fine. Only the host checks are stuck. The goofiest thing is that when I go to the advanced tab for these hosts, everything is enabled like it should be, but the check still says pending and nothing happens when I click "schedule an immediate check".

So yeah.....a noodle scratcher for sure.
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