service escalations
Posted: Mon May 05, 2014 9:21 am
I've setup service escalations in the following manner, but I don't see the service escalations working. Can you please assist me with what I'm doing wrong? Thanks in adavance!
I want the service below (for host rubyext-06-ls) to escalate. The initial notification is successful, but escalation never occurs.
I want the service below (for host rubyext-06-ls) to escalate. The initial notification is successful, but escalation never occurs.
Code: Select all
define serviceescalation {
hostgroup_name external-apache-servers-lnx,external-apache-servers-sol,[b]external-ruby-apache2-servers[/b]
service_description [b]HTTP apache status 80[/b]
contact_groups apache_admins,webinfra,webinfra-pager
first_notification 2
last_notification 0
notification_interval 15
escalation_period 24x7
}Code: Select all
define service {
service_description [b]HTTP apache status 80[/b]
use apache-service_notify
hostgroup_name external-apache-servers-lnx,external-apache-servers-sol,[b]external-ruby-apache2-se
rvers[/b],internal-apache-servers-lnx,internal-apache-servers-sol,passenger-servers
display_name HTTP apache status 80
servicegroups apache,ruby-apache2
check_command check-apache-status!5!1!!!!!!
obsess_over_service 1
register 1
}Code: Select all
define host {
host_name rubyext-06-ls
use [b]external-ruby-apache2-server[/b]
alias rubyext-06-ls
display_name rubyext-06-ls
address rubyext-06-ls.mathworks.com
hostgroups external-ruby-apache2-servers
_instance ls
register 1
}Code: Select all
define service {
name apache-service_notify
service_description apache-service_notify
display_name apache-service_notify
use apache-service
notification_period 24x7
notifications_enabled 1
contact_groups apache_admins
register 0
} Code: Select all
define service {
name apache-service
service_description apache-service
display_name apache-service
use mathworks-service
register 0
}Code: Select all
define service {
name mathworks-service
service_description mathworks-service
display_name mathworks-service
use generic-service
is_volatile 0
initial_state o
max_check_attempts 3
check_interval 5
retry_interval 1
active_checks_enabled 1
passive_checks_enabled 1
check_period 24x7
parallelize_check 1
obsess_over_service 1
check_freshness 0
event_handler_enabled 0
flap_detection_enabled 1
flap_detection_options o,w,c,u,
process_perf_data 1
retain_status_information 1
retain_nonstatus_information 1
notification_interval 5
first_notification_delay 0
notification_period 24x7
notification_options w,c,u,r,f,s,
notifications_enabled 1
contacts nobody
contact_groups nobody
failure_prediction_enabled 1
register 0
} Code: Select all
define service {
name generic-service
service_description generic-service
display_name generic-service
is_volatile 0
max_check_attempts 3
check_interval 10
retry_interval 2
active_checks_enabled 1
passive_checks_enabled 1
check_period 24x7
parallelize_check 1
obsess_over_service 1
check_freshness 0
event_handler_enabled 1
flap_detection_enabled 1
process_perf_data 1
retain_status_information 1
retain_nonstatus_information 1
notification_interval 60
notification_period 24x7
notification_options w,c,u,r,
notifications_enabled 1
contact_groups admins
failure_prediction_enabled 1
register 0
}